Account Manager

At SingleStone, we operate at the intersection of people and technology, engineering solutions that bring out the best in people. We are a team of problem-solvers, technologists, and strategists who believe in elevating humanity in business by delivering solutions that make a real impact on the lives of other people.

The Role

As an Account Manager, your focus will be on driving revenue growth within a portfolio of existing accounts by deepening client relationships, identifying opportunities for expansion, and connecting SingleStone’s capabilities to client needs. You’ll work alongside sales, delivery, and customer success teams to ensure that we are both indispensable to our clients and aligned internally as one team.

This role is more than managing accounts—it’s about delivering value, building trust, and growing meaningful partnerships. Here's what is expected in this role:

Prioritize Client Growth

• Understand each client’s strategic goals and challenges to proactively identify new ways we can help.
• Develop and execute tailored growth strategies for each account in your portfolio.
• Generate and qualify new workstreams, programs, and solutions that align with client priorities.

Get Comfortable Being Uncomfortable

• Navigate ambiguity with confidence, always asking, “How can we deliver more value here?”
• Bring curiosity and clarity to evolving client landscapes, shaping demand in real time.
• Partner with internal teams to co-create innovative proposals, statements of work, and roadmaps.

Peel Back the Onion

• Build deep, multi-level relationships that reveal the “why” behind client needs.
• Uncover unstated challenges and opportunities by listening actively and asking bold questions.
• Help clients see around corners, offering perspective on how today’s decisions shape tomorrow’s outcomes.

Build to Last

• Drive sustainable account growth by delivering results that make us indispensable.
• Ensure seamless project execution and alignment by collaborating closely with delivery teams.
• Champion repeat business and referrals through a focus on long-term impact and trust.

Embrace Being Small & Mighty

• Move quickly and creatively when growth opportunities arise.
• Be resourceful—using every tool, insight, and relationship to build momentum.
• Take full ownership of your portfolio, balancing client needs with business priorities.

Help Others Be Great

• Work as a team player, collaborating across sales, delivery, and leadership to align on client success strategies.
• Share knowledge and best practices, ensuring both clients and colleagues thrive and grow together.
• Foster a culture of trust, transparency, and mutual success, where clients see us as an extension of their own teams.

• Experience in account management, customer success, or client development—ideally in a consulting or technology-driven environment.
• A track record of growing revenue within existing accounts through strong client relationships and value-driven strategies.
• A strategic mindset paired with tactical know-how—you can see the big picture and act on the details.
• The ability to communicate and influence across all levels of an organization.
• A natural curiosity, collaborative spirit, and deep commitment to both client and team success.