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Client Relationship Specialist

Singleton Schreiber, LLP
San Diego, CA Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

CLIENT RELATIONSHIP SPECIALIST

JOB DESCRIPTION : Singleton Schreiber, LLP, is seeking an organized, detail-oriented, candidate help us maintain relationships and check in with fire and mass tort victim clients on a regular basis, particularly when there are stagnant periods in their case to join our Client Relationship Specialist team. This will be a remote position.

SALARY AND BENEFITS :

24.00-$26.00 / hour

Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role.

Singleton Schreiber, LLP offers a competitive compensation and benefits package including employer paid health, dental, and vision plans for you and your family, childcare reimbursement, home office stipends, transportation reimbursement program, paid parental leave, and a 401k with employer contribution.

Essential Duties & Responsibilities :

  • Build strong rapport with clients.
  • Communicate with clients by phone, email, and text message.
  • Conduct high-volume outbound calls.
  • Gather detailed information from current clients about their cases.
  • Diligently monitor current client's communication between Singleton Schreiber and the client
  • Create logs and reporting systems to reflect the status of all current clients.
  • Schedule appointments when necessary for clients.

SKILLS & QUALIFICATIONS :

  • 2 years of experience in a customer service role or similar
  • Strong interpersonal skills
  • Tech-savvy and experience with word processing and email programs
  • Active listening and good communication skills
  • Proactive approach to problem solving.
  • Strong time-management and organizational skills
  • Ability to multitask and prioritize daily workload.
  • Excellent verbal and written communication skills
  • Discretion and confidentiality
  • Attention to detail.
  • NONDISCRIMINATION STATEMENT : Singleton Schreiber, LLP is an equal opportunity employer. Selection of candidates will be based solely on merit without regard to race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.

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    Salary : $24 - $26

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