What are the responsibilities and job description for the Patient Care Specialist position at Singletrack Health?
Performs a variety of clerical functions in a medical office setting including scheduling, triaging phone calls, payment collection and registration. This position requires compassion, a positive attitude, adaptability to change, team work, innovative/critical thinking skills, and good attendance. Patient Care Specialists must regularly handle information of a sensitive and confidential nature.
Qualifications
Minimum Education/Experience:
- High school graduate and one year of clerical experience in a health care setting –OR- one year of business/specialized training
- Computer Experience
Preferred Education:
- Post high school business/specialized training
- Medical terminology
- Associates Degree
Preferred Experience:
- 2 years or more experience in a health care setting
- Electronic medical record experience
- Insurances/Billing familiarity
Other Skills (includes but is not limited to):
- Extreme Attention to Detail
- Microsoft Word/Excel
- Excellent Communication
- Enhanced Customer Service
- Multi-line Telephone System
- Fax machine/Photocopier
- Charge Card Verifier/Collections
- Scheduling
- Medical Records
Physical Demands:
- Moderate Physical Effort (lift/carry up to 25 lbs.)
- Frequent Prolonged Standing/Walking
- Lifts Supplies/Equipment
- Manual Dexterity and Mobility
- Considerable Reaching, Bending, Kneeling and Crouching
Working Conditions:
- May be exposed to infections and contagious diseases
- Occasional exposure to unpleasant patient or elements (accidents, illnesses, injuries)
- Subject to varying and unpredictable situations
- Subject to frequent interruptions
- Travel may be required
- Occasional pressure due to multiple calls and enquiries
- Potential exposure to emergency or crisis situations
Required Protective equipment:
- Eye protection
- Face protection
- Gloves
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person