Office/Operations Manager

Who We Are
Singlewire Software has created the notification platform to keep people safe and informed, everywhere, every time with InformaCast alert software. Our customers use our InformaCast software for emergency notification and workforce communication. We have customers in every industry in more than 50 countries around the world. Formed in 2009, Singlewire has grown revenues and been profitable every year.

The Opportunity
An exciting opportunity is available for an Operations Manager to join the Singlewire team. This position will be part of Singlewire’s operations team, and support will mainly be for the office, sales operations, finance, information technology, and human resources areas of the business.

If you are passionate about working with others and enjoy working in a fast-paced environment - this might be the position for you! This position is an onsite role in our Madison office.

Skills That Are a Must Have

• Must be organized, accurate and detail-oriented with self-initiated problem-solving skills
• Must be self-motivated with an eagerness to learn and master new responsibilities
• Must have the ability to multi-task in a fast-paced environment with competing priorities
• Must have strong problem-solving skills
• Must have the ability to work independently
• Must have strong analytical, interpersonal, organizational, research, presentation, and time management skills
• Must be able to handle rapidly changing situations in a time sensitive environment
• Must have experience in project management
• Proficient with email, Microsoft Office applications, and Google Suite applications

You May Be Right for Us If You Have5 Years Professional Experience In

• Assisting with the coordination and preparation for meetings and events including but not limited to room set up, invitations, and agendas
• Ordering office supplies and working with office vendors
• Manage facilities request including fob administration
• Assisting with various projects as directed by the CEO, COO, CFO, Controller and Human Resources Manager
• Providing strong customer and coworker support utilizing both written and verbal communications
• Performing general clerical/office activities including but not limited to running errands, resolving administrative issues and handling requests for information and data
• Performing errands using your own vehicle
• Plan and execute all company events
• Create office policies and procedures to increase efficiency
• Assist Human Resources Manager in recruitment and onboarding tasks
• Ordering and tracking all IT purchases
• Manage all return merchandise authorizations
• Assist sales operations in a variety of activities including but not limited to USB flash driving, managing Salesforce community, and auditing price list changes
• Ability to learn and take over a process, as well as document procedures
• Assist Operations with hardware forecasting
• Manage internal Sharepoint website
• Provide administrative assistance to Singlewire Leadership team

Other Skills That Will Make You Stand Out

• Experience working with Salesforce.com
• Bachelor’s Degree
• Experience assisting finance and/or human resources
• Experience supporting cross-functional teams and multiple leaders
• Experience reviewing and negotiating contracts with vendors

At Singlewire, we believe what we do really matters. We are passionate about our work, our employees and our customers. We are a community of collaborators that share to reach common goals. We also like to have some fun along the way. We offer competitive compensation and great benefits including 401K match, health, dental, vision and life insurance.

Singlewire Software LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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