What are the responsibilities and job description for the Call Center Agent position at Singnala?
Job Description
Job Description
Description
Call Center Agent Job Description
Location : Houston, TX
Overview :
Singnala We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic team. As a Call Center Agent, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing top-notch service that reflects our company values. In this role, you will engage with a diverse clientele, understanding their needs and ensuring a positive customer experience.
Key Responsibilities
Responsibilities :
- Handle incoming calls and respond to customer inquiries in a professional manner.
- Provide accurate information about products and services to customers.
- Resolve customer complaints efficiently and effectively, ensuring customer satisfaction.
- Maintain a positive and empathetic attitude toward customers at all times.
- Document customer interactions and update records in the company database.
Skills, Knowledge and Expertise
Benefits
Benefits :
Salary : $18 - $26
