What are the responsibilities and job description for the Client Service Associate position at Singnala?
Department: Singnala
Location: New Orleans, LA
Compensation: $20.25 - $30.20 / hour
Client Service AssociateJob Description
Location: New Orleans, LA
Overview:
Singnala is hiring a Client Service Associate to ensure top-tier customer satisfaction by addressing client needs and maintaining professional relationships. The ideal candidate will have excellent interpersonal skills and a commitment to delivering outstanding service.
Key Responsibilities
Responsibilities:
- Serve as the primary point of contact for client inquiries and requests.
- Assist clients in resolving issues promptly and efficiently.
- Maintain accurate records of client interactions and feedback.
- Collaborate with internal teams to meet client expectations.
- Support account management and operational tasks.
- High school diploma or equivalent; associate degree preferred.
- Exceptional communication and problem-solving skills.
- Strong organizational abilities and attention to detail.
- Proficiency in Microsoft Office Suite.
Benefits:
- Competitive salary: $20.25 - $30.20 hourly (based on experience).
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company matching.
- Professional development and growth opportunities.
Salary : $20 - $30
