What are the responsibilities and job description for the Customer Service Representative position at Singnala?
Job Description
Job Description
Description
Customer Service Representative Job Description
Location : Houston, TX
Overview :
Singnala is seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing them with exceptional service and support. You will handle various inquiries, resolve issues, and ensure a positive experience that reflects our brand values.
Key Responsibilities
- Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).
- Assist customers with product selections, order processing, and account management.
- Troubleshoot and resolve customer issues efficiently and effectively while ensuring customer satisfaction.
- Provide accurate information regarding products, services, and company policies to customers.
- Document all customer interactions and feedback accurately in the appropriate systems.
Skills, Knowledge and Expertise
Benefits
Benefits :
Salary : $18 - $28
