Imaging & Resection Manager

About Us: 

Established in 2019, Sioux Surgical Inc. – exclusive agency partner of Arthrex – distributes best in class orthopedic products, solutions while providing the highest level of customer service in fulfilling the shared mission of “Helping Surgeons Treat their Patients Better.” We proudly serve Montana, North Dakota, Eastern Minnesota, and Western South Dakota.

Qualifications:

• Bachelor’s degree required
• Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
• Successful Video/Endoscopic Sales or Management
• Must be comfortable in surgery/operating room environments
• Knowledge and Skill Requirements/Specialized Courses and/or Training
• Strong public speaking and communication skills are required
• Strong sense of urgency is important
• Current Driver’s license
• Access to your own transportation
• Travel required

Responsibilities

The Imaging and Resection Manager is responsible for:

• Achieving predetermined sales goals and quotas within their assigned territory, specific to capital products.
• Establishing, building, and maintaining customer relations through constant communication and in-person appointments.
• Maintaining expert knowledge of our market-leading product portfolio.
• Consulting surgeons in the operating room regarding the use of our capital equipment.
• Meeting and exceeding sales objectives for territories.
• Representing Sioux Surgical, an authorized agency of Arthrex, a leader in the orthopedic industry, by working with a sophisticated audience of surgeons and healthcare professionals.
• Managing, meeting, and exceeding sales objectives for Sioux Surgical for Arthrex Capital Products Category.
• Representing Sioux Surgical/Arthrex as a leader in our industry and the marketplace (Video, Power, and other key products) by working with a sophisticated audience of surgeons and healthcare professionals (CEOs, CFOs, Hospital Administrators, etc.).
• Bringing knowledge and expertise to Agency/Arthrex Teams, solidifying each Team's reputation as best-in-class and a true, value-added partner for our Accounts.
• Collaborating with Sales Managers and Teams to develop and implement new sales plans and effective marketing and management strategies to position the organization competitively and to meet/exceed Agency objectives.
• Bringing discipline to the trials process by:
  • Ensuring proposed trials make fiscal sense
  • Obtaining appropriate approvals for time and investment from Hospital personnel and Agency participants
  • Securing pre-approvals for write-offs of ancillary products from Arthrex
  • Clearly identifying needed equipment well in advance
  • Evaluating and clearly communicating decisions to move, obtain loaners, or purchase equipment to Operations and Sales with an eye towards managing costs
• Managing and participating fully in trials, including:
  • Uncovering information prior to trial
  • Pre-call planning
  • Preparation of all marketing materials, quotes, and information needed for the trial
  • Post-trial follow-up
• Evaluating the success of each trial by Team and Account:
  • Identifying success markers or losses
  • Determining ways to ensure future success and implementing changes for future wins
  • Evaluating the cost of trials and equipment over time vs. the return on trials / purchased equipment
• Creating processes that provide optimal data tracking by customer, account, sales team, and Technical Consultant.
• Building and maintaining a Customer Profile and Target List allowing efficient tracking of past, current, and future opportunities.
• Providing Monthly Progress Updates to management.
• Maintaining accurate reporting and record-keeping, consisting of Sales Figures, Quotas, and Annual, Quarterly, Monthly, Weekly Planning Worksheets.
• Being knowledgeable about the Agency's Capital Inventory as well as upcoming and existing payment plans.
• Working with the Operations Manager to identify opportunities for placement of unused equipment to contain cost outlay.
• Modeling Leadership behavior through clear communication, effective coaching, and respectful collaboration to maximize relationships with Agency Teams and Accounts, ensuring long-term success.
• Communicating with current and new customer accounts, Team Managers, and Technical Consultants regarding various topics, including product updates, changes to product portfolio, and educational programs.
• Identifying the needs of new prospects and developing appropriate responses (written, telephone, and face-to-face).
• Performing field calls for the accounts,  including "on-call" and operating room consultation.
• Cross-selling additional products or managing new product introductions as they become available.
• Supporting compliance and the principles of responsibility (AdvaMed) by:
  • Maintaining the privacy and confidentiality of information
  • Protecting the assets of the organization
  • Acting with ethics and integrity
  • Reporting noncompliance
  • Adhering to applicable federal, state & local laws and regulations, accreditation & licensure requirements, and Company policies and procedures
• Working with the Agency Owner and VP  by receiving coaching, training, or mentoring; transferring knowledge to peer Sales Managers, Technical Consultants, Sales Representatives, and Customers.
• Collecting competitive data, remaining current on industry, customer, and competitive trends, and conveying information to Sales Teams.
• Participating in and attending sales meetings and professional association meetings outside of regular business hours, as required.