What are the responsibilities and job description for the operator/scheduler position at Siouxland Community Health Center?
Job Summary:
The successful candidate will have solid experience and advanced knowledge of electronic medical/health records (EMR), basic computer skills, and a high school diploma or GED equivalent. Bilingual Spanish proficiency is preferred.
Key Responsibilities:
- Answer and direct incoming phone calls using the overhead paging system.
- Access the practice management system to inform patients of appointment information.
- Formulate phone notes from patient calls in EMR.
- Collaborate with medical staff to ensure accurate communication between patients and staff.
- Assist patients in completing necessary intake forms at initial visits.
Requirements:
- High school diploma or GED equivalent.
- Basic computer skills with EMR experience a plus.
- Previous phone experience a plus.
- Bilingual Spanish proficiency preferred.
SCHC Commitment:
Siouxland Community Health Center is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.
Pre-Employment Requirements:
Pre-employment drug screen, background check, and review of required immunizations are mandatory for this position.
