What are the responsibilities and job description for the Scheduling Coordinator position at Siouxland Community Health Center?
Job Overview
At Siouxland Community Health Center, we are committed to providing high-quality healthcare services to our community. We are seeking a highly skilled and motivated Operator/Scheduler to join our team.
Job Responsibilities
The successful candidate will be responsible for performing a variety of tasks, including answering and directing incoming phone calls, accessing the Practice Management System to inform patients of appointment information, formulating phone notes from patient calls in EMR, and working directly with medical staff to ensure accurate communication and understanding between patient and staff.
Required Skills and Qualifications
To be successful in this role, candidates must have solid experience and advanced knowledge of electronic medical/health records (EMR) systems, basic computer skills, and previous phone experience. Bilingual Spanish is preferred. Additionally, candidates must be able to perform primary functions of the position, which include but are not limited to:
Benefits
Siouxland Community Health Center offers a comprehensive benefits package, including E-Verify participation, pre-employment drug screen, background check, and review of required immunizations.
At Siouxland Community Health Center, we are committed to providing high-quality healthcare services to our community. We are seeking a highly skilled and motivated Operator/Scheduler to join our team.
Job Responsibilities
The successful candidate will be responsible for performing a variety of tasks, including answering and directing incoming phone calls, accessing the Practice Management System to inform patients of appointment information, formulating phone notes from patient calls in EMR, and working directly with medical staff to ensure accurate communication and understanding between patient and staff.
Required Skills and Qualifications
To be successful in this role, candidates must have solid experience and advanced knowledge of electronic medical/health records (EMR) systems, basic computer skills, and previous phone experience. Bilingual Spanish is preferred. Additionally, candidates must be able to perform primary functions of the position, which include but are not limited to:
- Answering and directing incoming phone calls and using overhead paging system.
- Accessing Practice Management System to inform patients of appointment information.
- Formulating phone notes from patient calls in EMR.
- Working directly with medical staff to ensure accurate communication and understanding between patient and staff.
Benefits
Siouxland Community Health Center offers a comprehensive benefits package, including E-Verify participation, pre-employment drug screen, background check, and review of required immunizations.
