Call Center - Part-time

Are you interested in the opportunity to improve people’s lives by assisting them in their journey to make upgrades to their homes?  SIR Home Improvement has been making people happy for 43 consecutive years.  We are known for our outstanding customer service and production quality.  Through this time, we have maintained an A rating with the Better Business Bureau.

SIR Home Improvements, specializing in remodeling and specialty home improvements.  We are seeking an appointment setter for our Call Center. Demand for our products has caused a need within our company to expand. We are looking for motivated individuals who:

·         Have outgoing personalities.

·         Enjoy talking with people about things that matter to them, their home.

·         Work hard and have fun.

·         Bring an optimistic vision.

·         Can think quickly on their feet.

Our culture is one that inspires one to come to work every day, and work alongside like mined people who appreciate a supportive management and coworkers’ team environment.
 

General Purpose:

The purpose of a scheduler is to support a positive image of SIR Home Improvement through a dynamic interaction with homeowners.  The position involves following up with customers who have expressed an interest in our products.  You then will schedule a home demonstration by one of our experienced Design & Planning Consultants.

Essential Functions, Duties, and Responsibilities

• Follow and ensure compliance with all company policies and procedures.
• Participate in a one-week orientation and training class prior to scheduling.
• Contact, Engage, Interact, and connect with homeowners.
• Listen to our customers unique situation.
• Set appointments with homeowners.
• Assist marketing team with home shows, expos, events, festivals, and fairs.
• Gain knowledge of SIR’s products and services, and the ability to discuss product offerings.
• Deliver a proven sales presentation.

Benefits:

• Medical, Dental, Vision, Disability, and Life Insurance
• Paid Holiday
• Paid Sick Time
• Accrued PTO
• Matching 401K

This Job Is Ideal for Someone Who is:

 Has highly developed interpersonal, organizational and communication skills
•    Ability to speak publicly with confidence and poise
•    Strong sense of ambition, self-motivation and self-discipline
•    Ability to work both independently and in a team setting
•    Naturally outgoing and an expressive individual who thrives in social settings
•    Strong desire to excel and advance within the company
•    Money motivated, trainable, and reliable.

Compensation:

Compensation plan based on experience and abilities and ranges from $17.00 - $20.00 per hour

Part-time position

Flexible schedule driven by employee needs.