Demo

IT Support Tech

Sira Consulting, an Inc 5000 company
Faribault, MN Contractor
POSTED ON 1/21/2025 CLOSED ON 1/26/2025

What are the responsibilities and job description for the IT Support Tech position at Sira Consulting, an Inc 5000 company?

Hi ,

   This is Dibya Singh from Sira Consulting Inc. I hope you are doing well. I have a job role for you mentioned below. Please share me your updated resume if you are comfortable with the below requirement:



Job Title: IT Support Tech

Location: New Ulm, MN 56073 / Faribault, MN 55021


Job Description:


Job Profile Summary This position requires various skill sets in both technical and analytical areas. This position is cross trained in many areas in order to provide optimal support and resolution to fulfill internal customer’s desktop, telecom & network infrastructure field support needs including—desktops, printers, scanners, handheld devices, monitors, laptops, tablets, IOS devices and other related desktop hardware and software issues. In addition, this position provides installation and troubleshooting of network and phone infrastructures, including installation of preconfigured switches, term servers, UPS’s, wired and wireless phone, making cross connects, etc. This position may coordinate requests and implement infrastructure moves, additions and changes system-wide, while gathering and analyzing internal customer requirements to fulfill business needs. This position also participates in a non-prime 24 x 7 on-call rotation in response to reported field support incidents.


 Principle Responsibilities :

Processing requests Process new service requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment. ○ Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software. ○ ○ Adhere to Information Technology and company asset management procedures. Participate in project meetings, assist in virtual walk-throughs and communicate with regional team members and other Information Technology groups as required.


Desktop troubleshooting and support:

Install, physically move, maintain and troubleshoot various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc. ○ ○ Install and troubleshoot various types of software. ○ Perform basic hardware repairs as needed. ○ Provide input for problem resolution other Information Technology employees. Instruct customers in the use of computer equipment; answer questions and assist in resolving incidents and problems related to hardware and software applications. ○ ○ Participate in non-prime 24x7 on-call rotation in response to field support incidents.


 




Best Regards,

 

Dibya Singh

Sira Consulting Inc

E: dibya@siraconsultinginc.com

LinkedInhttps://www.linkedin.com/in/dibya-singh-034432207/

6363 Richmond Avenue, Ste 255, Houston, TX 77057

W: www.siraconsultinginc.com



IT Tech or IT Assistant
Regional Health Services of Howard County -
Cresco, IA
IT Tech or IT Assistant
Avera -
Cresco, IA
IT Support Analyst
Da Vinci Software -
Remote, MN

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a IT Support Tech?

Sign up to receive alerts about other jobs on the IT Support Tech career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$83,086 - $106,052
Income Estimation: 
$83,298 - $131,726
Income Estimation: 
$101,020 - $131,637
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$45,792 - $56,381
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$63,877 - $80,867
Income Estimation: 
$72,545 - $94,693
Income Estimation: 
$83,086 - $106,052
Income Estimation: 
$101,020 - $131,637
Income Estimation: 
$95,435 - $126,957
Income Estimation: 
$130,171 - $173,458
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Sira Consulting, an Inc 5000 company

Sira Consulting, an Inc 5000 company
Hired Organization Address Bellevue, WA Full Time
Data Analyst IV – Supply Chain Location: The candidate can be based in Overland Park, KS, or Bellevue, WA. • Experience:...
Sira Consulting, an Inc 5000 company
Hired Organization Address Downey, CA Contractor
Position: SQL Server DBA/Commvault Backup, Azure SQL DB, Cloud certifications Location: Downey, CA Duration: 12 month Ty...
Sira Consulting, an Inc 5000 company
Hired Organization Address Downey, CA Contractor
Position: Endpoint Security Protection Engineer Required: CrowdStrike certification(CCFA/CCFR/CCFH/CCIS/CCCS) Location: ...
Sira Consulting, an Inc 5000 company
Hired Organization Address Mountain View, CA Contractor
Title: Modem Test Engineer Location: Mountain View, CA Onsite Mon to Fri. Job Description: Understanding of 5GNR/LTE/UMT...

Not the job you're looking for? Here are some other IT Support Tech jobs in the Faribault, MN area that may be a better fit.

1514441BR :: IT Support Tech

Tekfortune Inc., Faribault, MN

AI Assistant is available now!

Feel free to start your new journey!