What are the responsibilities and job description for the Desktop Technician position at Sira Consulting Inc?
Role: Desktop Technician
Location: Hoffman Estates, IL – Onsite
Position Type: Contract
Relevant Experience (in Yrs) 5YearsTechnical/Functional Skills
- Infrastructural support to the end user clients by responding to all incoming service requests/incidents for PCs/laptops. The individual will support, install, and fix PCs, laptops, printers, scanners, mobile devices, and other computer assets in an organization.Updating ticket on IT service management tool with proper work notes.
- Experience Required 5 YearsRoles & Responsibilities Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
- Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues
- Remote support & troubleshooting of end user issues
- Windows OS, MacBook support
- Zscaler troubleshooting
Job Type: Contract
Pay: $23.58 - $28.39 per hour
Benefits:
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Ability to Commute:
- Hoffman Estates, IL 60010 (Required)
Ability to Relocate:
- Hoffman Estates, IL 60010: Relocate before starting work (Required)
Work Location: In person
Salary : $24 - $28