What are the responsibilities and job description for the Job Title Oracle Identity Access Management OIM Admin or Support Engineer position at Siri InfoSolutions Inc?
Job Title : Oracle Identity Access Management (OIM ) Admin or Support Engineer
Work Location : Raleigh NC (Day one Onsite)
Duration : Long Term
Must Have :
OIM L3 level Support
Oracle Identity Manager 12C
Roles and Responsibilities :
The candidate will be responsible for OIM administration including application onboarding account reconciliations job monitoring release deployments user & system account provisioning and entitlement setup.
Handle requests and incident through ticketing queues within ServiceNow.
Complete user stories assigned to an iteration within Rally. Participate in all Scrum ceremonies.
Running of jobs monitoring and resolving exceptions.
Handling production incidents and support requests within our SLA. Provide support and troubleshooting for access issues and escalate as necessary.
Incorporating process changes and updates into the Standard Operation Procedures (Runbook) in SharePoint.
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