Demo

Servicenow Consultant with OMT Module Exp

Siri Infosolutions Inc
Denver, CO Full Time
POSTED ON 1/21/2025 CLOSED ON 2/2/2025

What are the responsibilities and job description for the Servicenow Consultant with OMT Module Exp position at Siri Infosolutions Inc?

Job Details

Title: ServiceNow Consultant with Order Management for Telecommunications (OMT )

Location: Denver, CO (Onsite)

Duration: Long Term Contract

Must Have:

  • 2 Years of experience in Order Management for Telecommunications
  • 5 Years of experience in Service Now
  • Previous Telecom client experience.

Key Responsibilities:

  1. ServiceNow Configuration and Development:
    • Customize and configure the OMT module to meet telecommunications business requirements.
    • Develop workflows, data models, and order management integrations.
    • Build telecom-specific catalog items and service offerings.
  2. Telecommunications Order Management:
    • Enable seamless order capture, validation, and fulfillment processes.
    • Design and implement solutions for order orchestration and lifecycle management.
    • Ensure accurate data synchronization with upstream and downstream systems.
  3. Integration and System Management:
    • Integrate ServiceNow with telecom-specific systems such as OSS/BSS platforms.
    • Manage APIs, web services, and other data exchange protocols.
  4. Performance and Troubleshooting:
    • Monitor order management workflows to ensure optimal performance.
    • Identify and resolve bottlenecks in order processing and fulfillment.
  5. Process Optimization:
    • Collaborate with stakeholders to identify opportunities for process improvements.
    • Implement best practices in order management and service delivery.
  6. Compliance and Reporting:
    • Ensure adherence to telecommunications regulatory standards.
    • Generate detailed reports on order status, SLAs, and operational metrics.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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