What are the responsibilities and job description for the Exam Proctor position at Sirius Support?
Who We Are
Sirius Support is a fully-remote outsourcing organization that provides customer support across a variety of technology and customer service functions.
Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to come true: a place where development, coaching, and care of people are paramount to success.
Our Culture
We create and build human connections through technology. We encourage work-life balance for our part- and full-time employees. Like, Siriusly.
We are a fun remote family that encourages diversity, inclusivity, and respect. Communication and teamwork are important to us because we rely on each other individually and collectively as one large happy family to produce top-notch results.
What makes our employees happy is a caring remote environment with regular employee engagement and development. We are competitive and strive to live by our success mantra: continuous improvements! We Define, Measure, Analyze, Improve, Control, and Repeat.
Who You Are
If you resonate with what you have read so far, this is who we are looking for:
You believe in enjoying what you do for work and you are good at your job. You are a committed, adaptable, technology savvy, and self-motivated individual with a good sense of humor. You enjoy working in a fast-paced and people-centric environment that drives high performance and positive behaviors. You enjoy learning as well as sharing knowledge and teaching others. You are proactive and take the initiative for continuous improvements.
What We Are Looking For
Ideal Candidate Attributes:
- Experience with exam proctoring
- Strong interpersonal and communication skills.
- Resilience and the ability to stay motivated during repetitive tasks.
- High level of professionalism and ethical standards.
Passion for education and examinations proctoring, helping students and certification bodies reach their maximum potential.
You will primarily work on:
- Proctoring exams, ensuring they are carried out in correct exam conditions.
- Ushering and crowd control. Helping people find their required locations and dealing with any queries that may come up.
- IT technical support duties. Helping students and staff etc with minor troubleshooting where required.
- Monitoring examination halls and students to ensure the highest standards are upheld and the integrity of examinations are ensured.
- Other tasks as may be assigned including and not limited to lifting, carrying, and moving objects around where needed.
You will need:
- Prior experience in education, primarily as either a teacher (active or retired), or a university/graduate level student.
- Ability to think quickly and respond effectively to dynamic situations.
- Agile approach to handle various challenges and scenarios during the exams.
- Concise and precise communication skills
- Proficient typing skills for efficient data entry.
- A proactive, go-getter attitude with a commitment to achieving goals.
- Flexibility to work on the day of the event for at least 8 hours (Saturday), as well as a mandatory 4 hour training day (Friday)
- A smart phone or smart mobile tablet that enables you to access the internet.
To Be Eligible To Apply, You Will Need for the remote video interview:
- A stable internet connection.
- A laptop or desktop, PC or Mac or Linux based operating system.
- Excellent command of the English language - comprehension, spoken and written.
Job Type: Temporary
Pay: $20.00 - $24.00 per hour
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Bremerton, WA 98337 (Required)
Work Location: In person
Salary : $20 - $24