Associate Director, Major Accounts

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.  

SiriusXM Media  is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe

How you’ll make an impact:
The Associate Director, Major Accounts is a people manager role that helps oversee a strategic team of Client Services individual contributors while also leading one or more specialized business function(s). The specialized business function(s) may be a business vertical or operational function that serves across the Client Services organization. The Associate Director has proven experience in the area(s) of the specialization that sets them apart. There is a clear ongoing business need for the specialized business function(s) that is further elevated by having the Associate Director role to oversee and take responsibility for its development needs. The area of specialization may change or morph over time as business progresses and areas of need evolve. This role does not function alone and partners extremely close with a Client Services Director in driving key business areas. 

What you’ll do: 

• Directly manage a team of individual contributors and oversee the day-to-day operations including staff management, workload distribution, organizational strategy and deployment, training/onboarding, and troubleshooting 

• Ensure adoption of new systems and play a major role in change management 

• Act as main point of contact for all sales operations questions, support and escalations from sales leaders. 

• Maintain regular meetings with sales leaders to understand sales channel/territory priorities and provide updates on planning, account management, and under-delivery issues 

• Provide hands-on assistance in developing realistic project timelines for custom initiatives by engaging with cross-functional teams - Provide team members with thorough ad product support on all supported ad executions and provide clear direction to team members 

• Annual strategic planning for business channels overseen, determining key areas of focus, talent distribution, success metrics tracking and achievement 

• Pulse on key accounts and agencies, contribute strategic vision for related account management 

• Work with Director to develop team skills, trainings, organizational reporting and process

What you’ll need:

• Minimum 7 years Digital Media experience; Advertising Sales, Account Management/Sales Operations, Marketing or Media

• Extremely motivated, proactive and highly organized, with the ability to manage and prioritize multiple and varied tasks and campaigns in a timely manner

• Excellent client service and verbal and written communication skills; results driven with strong analytical skills

• Affinity for digging into research and crafting audience narratives

• Enjoy working in a collaborative team environment, sharing knowledge across the department

• Exercises independent judgment, methods and techniques and evaluation criteria for obtaining results

• Knowledge of programmatic

• Influences decisions within Client Services and across the broader organization

• Experience working with major brands demonstrating an advanced level of experience in brand marketing, competitive landscape, local market and other media

• Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)

• Must have legal right to work in the U.S.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism, and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.