Business Analyst II - Hybrid - Oakbrook Terrace, IL

Roles And Responsibilities

Participate in the following activities related to the Software Development Life Cycle.

Essential Functions And Responsibilities

% of time

(must total to 100%)

Description Of Duty

45%

• Business Requirements Gathering:
• Lead requirements gathering meetings and facilitate discussions with stakeholders.
• Document business and system requirements using industry-standard analysis and documentation techniques.
• Review and synthesize existing system and process documentation to identify gaps and improvements.
  
  

10%

Systems Design

• Provide input to systems design based on business requirements and technical feasibility.
• Create and update system specifications to align with business objectives.
  
  

10%

Testing

• Actively participate in system testing, executing test cases, and validating results to ensure system functionality meets business requirements.
• Prepare and manage test data, ensuring comprehensive coverage of various use cases and scenarios.
• Identify, document, and track defects, working closely with development teams for resolution. Coordinate and lead User Acceptance Testing (UAT), working with business users to validate system performance and usability.
  
  

10%

User Training

• Assist in developing and delivery of User Training
  
  

5%

Implementation

• Assist in the preparation of implementation plans as required by Project Management
• Participate in implementation activities as required by Project Management
  
  

15%

Support

• Assist in issue identification, tracking, and troubleshooting efforts as required by Project Management and/ or Support Management; with direction, act as “go-to” resource for Production concerns.
  
  

5%

Risk & Compliance

• Adhere to audit policies and procedures as dictated by SOX, SAS70, and other company-wide and departmental controls.
• Assist Project Management and in identifying areas of potential business risk.
• Promote excellence in quality and customer service through work performed individually as well as within the department.
  
  

Qualifications and preferred skills (Qualifications, Skills, Education or Certification Requirements, etc.)

Education/Certification Requirements

• Either:
• Bachelor’s degree in related discipline and/or appropriate certifications, OR
• 5 years’ experience with business processes within or similar to those in place at Sirva
  

Qualifications And Experience Requirements

• At least 3 years in a technical environment doing business analysis OR
• 5 years of experience with business processes within or like those in place at Sirva
• Experience with Azure DevOps, including Backlogs and Test Plans, for requirements tracking and bug logging.
• Experience with project software including Visio and MS Project is a plus.
• Excellent interpersonal, verbal/written communication, and organizational skills are required
• Knowledge and experience in either:
• Requirements gathering and functional system design OR
• Business processes within or like those in place at Sirva & moving industry
• Ability to work in technical environments
• Ability to work on a team with:
• Business Subject Matter Experts and Sponsors
• IT Development Team Members (Project Managers, other Business Analysts, IT developers)
• Must be system-oriented, enjoy work with new tools and be a self-motivated learner
  

What Sirva Offers

• Competitive salary and incentive plans
• Workplace flexibility for a balanced work/life approach
• Comprehensive benefits packages and wellness program
• Generous company-paid vacation days and holiday time
• Challenging, collaborative, diverse corporate culture
  
  

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, Sirva Mortgage and SMARTBOX) provide everything needed to move talent and deliver experience.

At Sirva, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSIRVA@SIRVA.com and let us know the nature of your request and your contact information.