Barista

BARISTA
Hood Cafe

Hood Retail Team, Sisters Oregon

• Reports to General Manager
• Reports to Cafe Manager
• Reports to Shift Leads
• Collaborates with all Cafe Team Members

MISSION
“Sisters Coffee Company exists to create an authentic coffee and food experience built on a deep love for our craft and a heartfelt kindness for the people we serve.”

Job requires weekend and afternoon/evening availability.

KEY RESULT AREAS

• Maintain Sisters Coffee Values:
• Know and support our company Core Values, Mission and Vision of the company.

• *Excellent Customer Hospitality:
• Pursue customer service and strive to deliver an amazing customer experience, every single time.
• Read each customer that walks through the door and tailor your care to each person.
• Think positively about each person and believe the best in others.
• Take responsibility for your actions and provide generosity when needed to make the situation right.
• Respond to customers with a sense of urgency.
• Follow procedures for operating the cash registers and handling cash.

• *Excellent Team Member Hospitality:
• Take responsibility to learn all areas of your position. Be willing and excited to fix mistakes when mistakes are made.
• Be passionate and excited about what you do.
• Actively work to help others complete assigned tasks. Be proactive. Always look around and take initiative to find tasks to do during downtime, while remembering that your station is still your priority.
• Focus on being trustworthy and reliable: show up to your shift on time every time.
• Be aware of your strengths and weaknesses and ask for help when you need it.
• Come to work with a genuine positive outlook.
• Make sure conversations behind the bar are geared towards customers, focused on our industry, and are at all times appropriate.
• Extend respect towards the people around you at all times, and carry yourself in confidence and self respect, in the way you speak, dress, and act.
• Ask questions! All of your team members are here to support you and help you learn and grow.
• Participate in company events and staff meetings.
• Available on both weekend days.

• Drink Quality & Coffee Preparation:
• Consistently prepare coffee drinks with care and maintain the company standards set by the

Trainer and Quality Control team.

• Consistently taste coffees and brew methods to increase the range of your palate and ensure the quality of the drinks you serve.
• Participate in cuppings, training exercises, and after hours training.
• Maintaining cleanliness and health code regulations during food and drink preparation.

COMPENSATION $15.50 tips (range $8-$11)

BENEFITS: Based on Eligibility (please see handbook)

• Free bag of coffee per month and 50% Employee Discount
• $50 monthly reimbursement for Health and Wellness
• Paid Sick Leave
• Paid Time Off
• Health Insurance

Job Types: Full-time, Part-time

Pay: $22.00 - $24.00 per hour

Expected hours: 20 – 32 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Work Location: In person

Salary : $22 - $24