Operations Manager

JOB DESCRIPTION

JOB TITLE:

Operations Manager

Original Date:

02/17/2025

DEPARTMENT:

Administration

Revision date:

REPORTS TO:

Community Administrator

FLSA Status:

Exempt

TELECOMMUTE ELIGIBILITY:

Choose one

This position is essential and does not have the option to telecommute

JOB PURPOSE:

Position Summary: The Operations Manager provides hands-on leadership and is responsible for directing the day-to-day activities of the Maintenance, Groundskeeping, Housekeeping, and Dietary Departments of the Convent and Campus.

Sustained and inspired by their relationship with God and one another, the mission of the Sisters of Mercy is to respond with vision and compassion to the needs of people who are poor, sick, and uneducated. This mission serves as a motivational force in the day-to-day activities of the employees of the Sisters of Mercy of the Americas and as we extend compassion and mercy to others, practice and encourage social justice, and strive to live mercifully.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists the Community Administrator in establishing and maintaining an emergency preparedness program, including drills and education to all staff and Sisters
• Administers a stock control procedure for tools, parts, and supplies
• Administers and directs a comprehensive preventive maintenance program for convent equipment and vehicles
• Advises the Regional Real Estate and Properties Director concerning technical aspects of maintaining, replacing or renovating equipment and facilities
• Ensures that the work of outside contractors performing maintenance-related work inside and outside the buildings is in accordance with specifications and regulatory agencies as required
• Serves as liaison with vendors, contractors/subcontractors, material, and equipment providers
• Prepares all Requests for Proposals related to major projects and purchases as requested
• Works with both Health & Wellness and Real Estate Directors in preparing and maintaining operating and capital budgets for supervised departments on a fiscal year basis (July-June)
• Provides a 24-hour schedule in case of emergencies and creates/administers on-call rotation and performance in accordance with policy

Maintenance, Groundskeeping, Housekeeping

• Assigns, leads, supervises, and evaluates performance of the maintenance, groundskeeping, and housekeeping.
• Determines workload and scheduling for maintenance, grounds, and housekeeping staff
• Administers and directs a work order system for all maintenance, grounds, and housekeeping needs
• Directs purchasing of materials and supplies for maintenance, grounds, and housekeeping.
• Monitors and approves all maintenance, grounds, and housekeeping related expenditures

Dietary

· Oversees performance of dietary manager related to food quality and variety, inventory, and budget

· Directs purchasing of equipment and supplies for kitchen and dining room

· Ascertains that kitchen equipment has regularly scheduled preventative maintenance services

Safety

· Follows all safety procedures and protocols

· Takes charge and manages all hazardous conditions, defective equipment, accidents, or incidents.

· Identifies potential problems or dangerous situations and implements corrective action.

· Assists in maintaining a safe, neat, and clean environment

· Receives and acts on reports of environmental deficiencies such as lighting or equipment problems.

· Demonstrates a thorough knowledge of safety procedures

· Performs in a calm, resourceful manner in emergency situations

Miscellaneous

· Demonstrates initiative in observing that which needs completed and completes it timely and safely

· Actively participates in sustainability initiatives and meetings

· Remains in compliance with the employee handbook and other established community and institutional guidelines

· Communicates with co-workers, management, sisters, visitors, families, and others in a courteous, tactful and professional manner

· Conforms with and abide by all regulations, policies, work procedures and instructions

· Other duties as requested.

QUALIFICATIONS:

Education, Competencies and Experience

Required

§ At least five years of supervision and technical experience in facilities management

§ Ability to cultivate effective working relationships with employees and external vendors

§ Knowledge of building codes and safety procedures required to manage the operation and safety of the buildings

§ Solid computer skills with a good working knowledge of Microsoft Office applications, including Excel, Word and Outlook

§ Ability to cultivate effective working relationships with a broad range of employees, vendors, sisters and external contacts

§ Strong organizational skills and ability to establish priorities

§ Capable of displaying strong self-motivation and sound decision-making ability

§ Excellent communication skills, both oral and written

§ Demonstrated leadership abilities and ability to maintain composure in stressful situations

§ Willingness to consider the advice and opinions of others

§ Ability to make decisions and accept responsibility for any consequences

§ Ability to work independently and as part of a team

§ Ability to be organized, resourceful and efficient.

§ Ability to train and motivate others

§ Ability and willingness to act as a role model in conduct and appearance

Preferred Qualifications

• Bachelor’s degree in a facilities-related discipline
• Ten years related work experience.
• Prior experience as Plant Engineer or Plant Manager
• Mechanical system certification (Electrical, HVAC, plumbing)
• Prior experience in a healthcare or religious organization

§ Willingness to understand and appreciate the traditions and culture associated with the Sisters of Mercy and the Catholic Church

Job Type: Full-time

Pay: $85,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have knowledge of building codes, safety procedures required to manage the operation and safety of the buildings?

Experience:

• Supervision and technical experience in facilities: 5 years (Required)

Work Location: In person

Salary : $85,000 - $115,000