What are the responsibilities and job description for the Front Desk Guest Expert position at Sit Still Kids Salon?
Hello!
At Sit Still Kids Salon, we believe that awesome haircuts and good times can be had by all. At Sit Still, it’s our mission to provide the whole family with positive experiences and high quality styles in a welcoming, inclusive environment filled with all things cool.
The Front Desk Guest Expert (GE) supports and enhances the Sit Still guest experience by completing the daily assigned duties and responsibilities with a positive, solution-based attitude. The GE is an integral part of the Sit Still team as a whole and helps to ensure the salon environment is inviting, clean, and joyful. A key expectation for the Front Desk position is that every client is made to feel at home by being conversed with and treated like the most important client each and every visit.
THE PERKS:
- Paid training
- Opportunities for career development locally and nationally
- Flexible hours
- FUUUN!
OUR GUEST EXPERTS MUST:
- Love kids
- Have strong communication skills
- Be welcoming, cheerful presence
- Be comfortable communicating with kids and their parents
- Be a team player
- Be committed to respectful interpersonal relationships
- Be reliable
RESPONSIBILITIES:
- Provide exceptional customer service to both the kids and their parents
- Warmly greet clients and alert stylists to their arrival
- Book, manage and confirm appointments via salon software, email and phone
- Maintain a clean, organized and safe workspace
- Process transactions at point of service
- Maintain a clean, organized and safe workspace
- Assist with marketing and sales by providing clients information on events and services offered by Sit Still
- Understand product lines and be able to speak to the value of offerings
- Perform administrative tasks such as updating records, responding to online inquiries, and organizing events
Requirements:
- Availability to work weekends
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 12 – 20 per week
Benefits:
- 401(k)
- Employee discount
Schedule:
- 4 hour shift
- 8 hour shift
- Weekends as needed
Work Location: In person
Salary : $16