What are the responsibilities and job description for the Senior Product Specialist, Aviation position at SITA Switzerland Sarl?
About Us
We're a team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork.
About the Role & Team
We're seeking a motivated and knowledgeable Product Specialist to join our team and drive the success of our sustainability compliance software product.
This role is ideal for a candidate with 3 to 5 years of experience in product management, with a strong knowledge of the aviation industry and its challenges.
What You'll Do
- Collaborate with senior product managers to define and execute the product strategy and roadmap
- Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for product improvement and innovation
- Gather and prioritize product requirements from stakeholders, including airlines, regulatory bodies, and internal teams
- Work closely with the development team to ensure timely and high-quality delivery of product features and enhancements
- Coordinate with marketing and sales teams to develop product positioning, messaging, and go-to-market strategies
- Monitor and analyze product performance metrics to inform data-driven decisions and continuous improvement
- Evaluate and ensure compliance with aviation and sustainability regulations, staying up to date with the latest industry standards and guidelines
- Provide product training and support to internal teams and customers, ensuring a high level of customer satisfaction
- Assist in preparing product documentation, including user guides, release notes, and regulatory reports
About Your Skills
- Masters degree in Business, Engineering, Environmental Science, or a related field
- 3 to 5 years of experience in product management, preferably within the aviation industry
- Excellent analytical, problem-solving, and decision-making skills
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external stakeholders
- Knowledge of aviation operations, aviation regulations, and sustainability practices
- Passion for sustainability and a commitment to driving positive environmental change in the aviation industry
- Certification in product management
- Experience working in a global, multi-cultural environment
- Financial and cost management knowledge and experience
What We Offer:
SITAs workplace is about diversity, with many different countries and cultures represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format.
Our benefits include:
• Flex-week: Work from home up to 2 days/week (depending on your Team's needs)
• Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with your manager.
• Flex-location: Benefit for 26 working days from anywhere around the world each year
• Competitive benefits according to the local market