What are the responsibilities and job description for the Business Development Leader position at Sitecore?
Job Description
We are seeking an Account Manager to join our team. The successful candidate will have 5 years of experience in software sales or SaaS environment and a proven track record of driving revenue growth and customer satisfaction.
Responsibilities
- Act as primary contact for designated accounts, fostering strong relationships across all levels.
- Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value.
- Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth.
- Collaborate cross-functionally with internal teams and leverage Sitecore's partner network for exceptional client support.
Requirements
- 5 years' of experience in software sales or SaaS environment.
- Account management/sales experience in an enterprise environment, selling Content Management, Customer Experience, Commerce, or Digital Asset Management (DAM) technologies preferred.
- Strong business acumen and understanding of digital marketing concepts, content management systems, and the evolving digital landscape.
- Strong communication skills with the ability to build rapport and credibility with clients at all levels of the organization.
- Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue growth.
