What are the responsibilities and job description for the Customer Service Representative - Work from Home position at Sitel Group?
Job description
Customer Service Representative
Your interest in Sitel has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group®️ As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES
We are looking for a few Customer Service Representatives to join our team of incredible people. Sitel Group® partners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an excellent personality, empathy and strong work ethic.
Our people are our greatest asset. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals.
Required qualifications, skills and experience
This is the right job for you if you're able to:
Desired qualifications, skills and experience
Nice to have (but not required):
About SYKES
Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.
EEO statement
COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.
Customer Service Representative
Your interest in Sitel has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group®️ As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES
We are looking for a few Customer Service Representatives to join our team of incredible people. Sitel Group® partners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an excellent personality, empathy and strong work ethic.
Our people are our greatest asset. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals.
Required qualifications, skills and experience
This is the right job for you if you're able to:
- Provide a Windows 10 computer you can use for work
- Speak on the phone and use a computer
- Empathize and be friendly with people you've never met
- Use logic and solve problems
- Be part of a team
- This position requires that you provide your own computer
Desired qualifications, skills and experience
Nice to have (but not required):
- Customer service background
- Experience with financial services
About SYKES
Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.
EEO statement
COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.
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