What are the responsibilities and job description for the Loyalty Specialist - Part-Time - Fully Remote position at SiteOne Landscape Supply?
SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne.
SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.
Position Overview
The Loyalty Specialist - Part Time is tasked with supporting the implementation and execution of marketing and program initiatives for SiteOne’s Loyalty Program, the Partners Program. In this Part-Time role (20 hours per week), you will assist the Loyalty Manager with facilitating smooth program operations, driving promotional activities, and improving Member satisfaction.
What you’ll do:
Support operational needs of the Partners Program:
- Enter data related to loyalty promotions and transactions and maintain meticulous records.
- Perform audits of loyalty points to ensure accuracy and compliance.
- Assist field personnel and customers regarding loyalty points adjustments and requests, providing timely and professional assistance.
- Set up and manage promotional offers and activities.
- Draft internal and external memos related to the program news, updates and policies.
- Audit, approve and ensure timely payment for program invoices.
- Manage and facilitate reward trip registrations and sign up process
Skills We Are Seeking
- High School or equivalent required
- 1 – 3 years of proven experience in a support role within a Marketing, Loyalty Program or related field preferred
- Excellent organization and attention to detail skills related to data entry and management
- Confident communicator with strong customer service orientation and a keen sense of urgency
- Advanced organizational and time management skills
- Proficient in Microsoft Office Products
- Excel knowledge to analyze and format report data utilizing V-Lookup, Pivot tables and charts
- Part-time - 20 Hours a week
- Able to work fully remote
PERKS:
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- Competitive Compensation
- 401k with company match
- Company paid life insurance, Short Term Disability and Long-Term Disability Insurance
- Product Discounts
- Tuition Reimbursement
- Opportunity for Advancement
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
