Restoration Services Technician

Are you looking for a career in the restoration or construction field where your safety is the priority, and you have opportunities to grow? Do you enjoy working with your hands in environments where the scenery changes daily?

With Quality Restoration, a Technician is responsible for performing various tasks to aid daily operations at a remediation site. Their duties vary throughout the restoration process, maintaining a clean, safe and efficient work site while also supporting the overall project.

If this describes you and the work you like to do, we would love to connect and talk more about your career goals!

If you're looking for more than just a job, we would love for you to join our team! Every day you will utilize your skills and work ethic to make our organization a better place. As a member of our team, you will use your past experiences and skills to provide service and support as needed.

Qulity Restoration, a division of Almac Sotebeer, operating in Michiana's construction industry for 60 years, our company is the longest-standing commercial and industrial general contracting company. Three generations strong built on a foundation of honesty and integrity, our family is here to help build legacy in our community! In 2023 Almac joined Himes Holdngs Inc., another long-standing family owned and operated organization who has enjoyed more than 80 years of successful growth and innovation in multiple industries. We are proud of our family-owned heritage, and believe our employees are our most valuable assets. We greatly value our team members and provide our employees with the resources, tools, and training to be prepared to deliver high value to our customers and our community through best-in-class services and products.

What We Offer:

• Fun, innovative, collaborative, and family-oriented work environment
• Challenging and progressive careers
• Competitive wages with opportunities for pay increases based on skills & performance
• Comprehensive Health & Wellness programs
• Retirement Program with Employer Match!
• Generous Paid Time Off policies and paid holidays
• And much more to motivated, results-oriented individuals who want to make a real difference in their community and role

POSITION DESCRIPTION

Title: Restoration Technician

Reports To: Director

General Summary: Provide restoration and repair services to properties affected by water, fire, microbial growth, and other damage. Responsibilities will include mitigating damages, implementing restoration processes, and ensuring that all work meets industry standards and client expectations. As a Restoration Technician, you will work closely with clients and team members to deliver high-quality results and provide exceptional customer service.

Must be reliable, customer-oriented and willing to be part of a team that is on call, in addition to working overtime and weekends.

• Perform tasks related to water extraction, fire and smoke damage repair, microbial growth remediation, and structural drying.
• Utilize specialized equipment and tools to carry out restoration processes efficiently and safely.
• Resolves customer issues promptly and effectively, ensuring a positive customer experience by identifying concerns, providing solutions, and following up to guarantee satisfaction.
• Complete the a daily log and appropriate restoration documentation Document the restoration process, including damage assessments, work performed, and any other relevant information for reporting and insurance purposes.
• Engages with clients and customers empathetically to explain the restoration process, address questions, and resolve concerns.
• Engages with all team members in a respectful manner to foster a positive team atmosphere.
• Adhere to all safety protocols, industry regulations, and company policies to ensure high standards of quality and safety.
• Participate in the on-call rotation.
• Performs all functions in accordance with the "Yes I Can" philosophy; provides support, backup and training and performs work of other positions, as qualified, when needed; performs special projects and other duties as assigned.

• Highschool diploma or equivalent preferred
• Prior experience in Restoration or construction field desired
• Ability to apply mathematical techniques to determine appropriate materials, equipment type and number of units.
• Demonstrates basic proficiency in the use of computers, email, and portable devices used to report and record daily activity.
• Effective communication and organizational skills
• Ability to lift and manipulate heavy objects
• Ability to work in various working conditions, including confined spaces
• Problem-solving/Decision-making capabilities
• Analytical thinking
• Valid Driver's License

• This is an in-field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment or PPE will be provided.
• Physically able to work in PPE including respiratory protection
• Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions.

Physical Demands

• This position will typically require the employee to stand or walk for extended periods of time, occasional use of ladders, and may involve heavy manual labor.
• Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position.
• Must be able to lift 75 lbs. consecutively

Supervision Exercised:

None