New Homes Sales Professional

Job Description

POSITION DESCRIPTION

• Meet or exceed sales goals and objectives.
• Actively seeks Guests through referrals, demonstrated interest and model visits.
• Develops rapport and establishes relationships with Prospective Guests that may lead to home sales.
• Conducts dynamic sales presentations by first listening to the Guests to determine needs and desired benefits.
• Articulates the Sitterle quality difference and demonstrates the home/home site. Instills confidence in product, location, investment, lifestyle, security, and enjoyment that a Sitterle home will bring.
• Follows-up with Prospects and Buyers regularly via phone calls, emails, or hand-written correspondence to engage them and to build trust and respect. If the community is not a match, promotes the Sitterle community that is a better fit.
• Develops and maintains positive relationships with the Realtor and Mortgage Brokerage communities to seek new business.
• Conducts realtor tours, hosts, and gives presentations at realtor functions, visits realtor offices, distributes marketing materials and asks for referrals.
• Manages Sales Office, Models and Selects and alerts superintendent on maintenance issues to ensure good showing conditions.
• Investigates pricing or other issues necessary to make the sale.
• Maintains knowledge of authorized incentive.
• Gains approval for any incentives over/or changes to the authorized incentive.
• Writes accurate contracts and corrects any outstanding items within 24 hours of notification.
• Writes and explains contracts and the building process.
• Proactively schedules Buyer meetings through decorator and construction phases. Attends the pre-start, pre-drywall, pre-close orientation meetings.
• Monitors color and spacing selections for completeness and consistency and repetition guidelines set per the building guidelines of the community developer.
• Monitors size requirements set per the building guidelines of the community developer.
• Maintains the highest level of integrity and professionalism by setting realistic Buyer expectations and delivers on promises. Provides outstanding customer service.
• Writes and coordinates change order requests, approvals, and payments.
• Keeps Buyers informed at every phase of interaction.
• Calls Buyers to provide weekly updates on the progress of their homes. Keeps the respective superintendent informed.
• Updates the Smart Touch CRM Lead Management database daily.
• Completes traffic reports and other paperwork on schedule or as requested by the Division President.
• Continues to enhance sales, professional and negotiating skills.
• Recommends and implements innovative marketing and sales strategies.
• Participates in special projects. Provides input on Sitterle communities, floor plans, specifications, etc.
• Maintains orderly and current files and communication logs. Reconciles contracts.
• Coordinates seamlessly with Sitterle colleagues, Prospects, Buyers, Realtors, Interior Designers, Brokers, Lenders, Appraisers, and the Title Company to sell, build, and close homes smoothly in a timely and cost-effective manner.
• Audits website of assigned community, or communities, monthly and/or within 24 hours of a sale or price change to ensure accuracy. Notifies Marketing if any changes are needed.
• Audits Buyer’s files in BRIX weekly and ensures that any outstanding Change Orders are completed in a timely manner.
• Maintains and purchases office supplies/snacks, as necessary. (Will be reimbursed for purchases.)
• Turns in expense reports with corresponding receipts on the 5th and 19th of each month.
• Replenish bottled water as needed.
• Replenish office snacks as needed. (Will be reimbursed for purchases.)
• Identifies homes being built within assigned community that should be entered in MLS for future appraisals and sends that home’s information to the MLS associate along with a minimum of 6 photographs.
• Sends MLS associate information for all Select homes at sheetrock completion to advertise on MLS along with live photos of the front elevation and rear elevations. More photos may be requested.
• Attends developer meetings for assigned communities and sends an email to Division President and Operations Manager summarizing any new information.
• Ensures that a SOLD sign is placed on the lot within 24 hours of sale. Maintains SOLD and Available signs within assigned community.
  
  

Work Experience And Attributes

Must have five to seven years of new home sales experience. Must be a dynamic and results oriented sales professional who strives to exceed goals. Requires a strong customer service background, excellent verbal, and written communication skills. Experience in the service industry is preferred. Requires expertise in discovery (listening) while interacting with Guests and Families. Requires a strong work ethic and an exceptional attitude. Must be a highly organized self-starter. Must have the ability to multi-task and work in a fast pace professional environment–with interruptions. Must work evenings & weekends. May work 6 days a week and “off days”.

EDUCATION

Bachelor’s degree is preferred. Requires mathematical skills and computer proficiency in Microsoft Excel, Word, and Outlook. Knowledge of BRIX and Smart Touch CRM Lead Management database is a plus.

Company Description

Sitterle Homes is a premier Texas homebuilder with a focus on creating long-lasting, high quality homes and communities across San Antonio, Austin and Houston. Our company began in 1964 as a custom builder, one that focused on creating well-built, personalized homes tailored to individual buyers’ needs and lifestyles. That legacy remains part of our core values even as we continue to expand our offerings. Sitterle Homes builds communities of luxury garden homes and traditional homes, as well as custom homes and estates, and works to instill every property with custom details that make it uniquely yours. Since its' inception, Sitterle Homes has enjoyed an excellent reputation with a long-standing and continuing commitment to quality. Honesty, teamwork, enthusiasm and a passion for home building and for making things right for homeowners are principles and standards that contribute to the success of Sitterle Homes.

Sitterle Homes is a premier Texas homebuilder with a focus on creating long-lasting, high quality homes and communities across San Antonio, Austin and Houston. Our company began in 1964 as a custom builder, one that focused on creating well-built, personalized homes tailored to individual buyers’ needs and lifestyles. That legacy remains part of our core values even as we continue to expand our offerings. Sitterle Homes builds communities of luxury garden homes and traditional homes, as well as custom homes and estates, and works to instill every property with custom details that make it uniquely yours. Since its' inception, Sitterle Homes has enjoyed an excellent reputation with a long-standing and continuing commitment to quality. Honesty, teamwork, enthusiasm and a passion for home building and for making things right for homeowners are principles and standards that contribute to the success of Sitterle Homes.