What are the responsibilities and job description for the Dental MOA position at SIU Medicine?
- Description
This position serves the front desk of the FQHC dental clinic in Adams County, Quincy, Illinois. Functions of the position include, but not limited to: receive and document patient information over the phone or in-person, ensure patient information is accurate and up to date, collect payment and assist with dental billing and dental insurance needs, answer and route incoming calls, mitigate patient complaint, record in clinic dental health record with necessary information. This position will serve as the first point of entrance into the dental clinic for patients in person.
- Examples of Duties
70% Patient Receiving and Registration
- Receives and welcomes patients into the clinic
- Interviews patients to obtain demographic and billing information
- Input, update, retrieve and review patient information
- Initiate new patient paperwork and dental record for new patients
- Obtain patient signature's
- Generate schedules, prints forms and scans documents per policy/procedure
15% Telephones/Scheduling
- Answers phones and routes appropriately
- Schedules, cancels and reschedules appointments
10% Cashiering
- Understand and educate dental sliding fee scales and dental insurance
- Collect payments and apply to patient accounts
- Maintain and complete cashier registrar, credit card and cash batches
- Deposits bank deposits at local bank per protocol
5% Other
- Assist with patient complaints according to policy/procedure.
- Qualifications
1) High school graduate or equivalent; AND
2) Any one, or any combination, that totals 1 year from the following:a. work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
b. work experience in a health care facility such as a doctor's, dentist's or hospital's office; which involved record keeping; working with the public, direct patient contact, answering telephones and working with medical terminology; or
c. graduate of an accredited medical secretarial or paramedical program (such as nursing assistant, medical assistant or medical secretary)- Supplemental Information
If you require assistance, please contact the Office of Human Resources at hrrecruitment@siumed.edu or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.
The SIU School of Medicine Annual Security Report is available online at https://www.siumed.edu/police-security. This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required.
Southern Illinois University School of Medicine is an Equal Opportunity Employer.
