Medical Office Associate - Extra Help (Temporary) (5572)

Employees at this level are capable of dealing with normal clerical duties in several patient-service areas of a clinic. They may function independently in a separate patient clinic. They work under general supervision from higher-level personnel.

A(n) Medical Office Associate typically -

1. enters, codes, verifies, stores, and retrieves information concerning a patient's medical record either manually or via the electronic medical record (EMR) or other computer information system; compiles and records medical charts, reports, correspondence, and insurance information using a computer system;
2. generates patient's charge tickets with responsibility for retrieval and accuracy of information; applies correct changes for professional service indicated by the physicians; collects co-payments at the time of service;
3. prepares and deposits monies, daily receipt log, and cash reconciliation sheet at the end of each day; closes out the cash register, credit card, and/or other payment receiving systems;
4. informs new patients of institutional and/or unit billing/payment/insurance procedures and guidelines;
5. responds to routine questions from patients and their families, visitors, and medical staff;
6. orders clerical supplies;
7. advises the supervisor of any safety problems concerning the unit;
8. monitors work completed and alerts superiors to problems that may occur; provides input to supervisors and/or administration regarding the needed changes in the reception area; may assist in the training of individuals at the lower level of this series or other clerical staff;
9. inspects equipment such as mechanical delivery systems and office machines, and reports malfunctions to appropriate persons; carries out manual procedures;
10. establishes, maintains, and updates files and/or records for the unit (such as patient medical records, patient financial files, patient directories, and activity summaries);
11. operates office equipment such as voice mail messaging systems, and uses word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records;
12. performs duties at the lower levels of this series;
13. performs other related duties as assigned.

• High school diploma or equivalent.
• Any one or any combination totaling one (1) year (12 months), from the categories below:
  1. Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
  2. Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology.
  3. Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary.

If you require assistance, please contact the Office of Human Resources at hrrecruitment@siumed.edu or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.

The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.

The SIU School of Medicine Annual Security Report is available online at https://www.siumed.edu/police-security. This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."

Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.

Pre-employment background screenings required.