What are the responsibilities and job description for the IS Support Tech-Entry Level- $18.50 / HR position at Six Flags Discovery Kingdom?
Job Duties :
Troubleshoot and maintain hardware / software on Windows 10 based systems, issues on Point of Sale systems, Audio Visual Hardware Park wide and the park network both from the office and on-site at the location.
Track all service request updates and completion using a Help Desk Ticketing System.
Assist corporate IS Staff with projects as they pertain to Six Flags Discovery Kingdom.
Set high standards of performance for all areas within their responsibilities.
Cooperate with all team members and managers.
Complete any and all tasks as requested by Six Flags Management.
Minimum Qualifications :
Must be at least 18 years of age with a Valid Driver License and clear driving record.
Must be able to adhere to all Six Flags Policies including the grooming standards.
Must be able to use independent judgment and effectively prioritize multiple projects.
Must have an above average knowledge of Microsoft Office Programs, Computers, Printers, and Point of Sale Systems.
Must be able to sit, stand, bend, and walk for extended periods of time. Must be able to lift, push, or pull 50lbs with or without assistance. Must possess the mental and physical capacities necessary to perform the primary job duties.
Ability to demonstrate effective written and verbal communication in English to include reports, tracking systems, file notes, e-mail correspondence, facsimile correspondence, and other required methods. Must be able to handle documents, issues, and conversations with extreme confidentiality.
Scheduling : Hours will vary depending on the project and number of operating days during the week. Technicians support the park at all operating hours. Weekend, Holiday, and Evening is required for this position.
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