Workforce Management Specialist

Workforce Management Specialist

Job Type: Part- time with benefits
Pay Rate: $19/hr.
Category: Workforce Management/ Scheduling
Location: Six Flags Fiesta Texas in San Antonio, Texas

WHAT WE PROVIDE:

This is a year-round part- time with benefits position at Six Flags Fiesta Texas, in San Antonio, TX. It features an hourly rate starting at $19.00/hour with a generous benefits package which includes Medical, Dental, Vision, Paid Time Off (Vacation, Sick and Jury Duty), 401k with matching. A minimum average of 30 hours per week is offered and expected on a year-round basis with flexible scheduling.

WHAT YOU WILL DO:

As a Workforce Management Specialist, you’ll be at the heart of keeping our park running smoothly by overseeing all aspects of Rides scheduling and Workforce Management. You’ll be the go-to expert on our workforce management systems, ensuring our scheduling process is efficient, staffing levels align with operational needs, and labor reporting is on point—all while balancing guest service and profitability. Beyond the numbers, you’ll provide leadership, training, and guidance to the workforce management team, driving an exceptional experience for both guests and team members. Assisting the Management Team with strategic planning, fiscal and labor management, and other key aspects, your impact will help keep the fun rolling all season long!

HOW YOU WILL DO IT:

Forecasting and Capacity Planning:

• Analyze historical data to predict future staffing requirements based on business demands, seasonal fluctuations, and market trends.
• Develop and maintain accurate forecasting models to inform staffing decisions.
• Create capacity plans to ensure adequate staffing levels across different operational areas.

Scheduling and Optimization:

• Create and implement employee schedules that align with forecasted demand while considering employee availability, skills, and labor cost constraints.
• Manage time-off requests, leave of absences, and scheduling exceptions.
• (Optional: Monitor real-time adherence to schedules and make adjustments as needed to maintain service levels.)

System Administration:

• Proficiently use workforce management software to manage schedules, track employee data, and generate reports.
• Stay updated on system upgrades and functionalities to optimize usage.

Collaboration and Communication:

• Collaborate with department managers to understand staffing requirements and address operational challenges.
• Communicate scheduling updates and changes effectively to employees.
• Partner with HR to ensure compliance with labor laws and company policies.

WHAT YOU NEED:

• Experience in forecasting, scheduling, and capacity planning.
• Expertise in workforce management software applications.
• Strong communication, organizational, analytical, and time management skills.
• Proficient knowledge of Microsoft applications.

OTHER NOTES:

• May perform other duties beyond the scope of the above as necessary to support the park as a whole.
• Reports to the Workforce Management Manager.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer.

Interested Candidates should apply online at Jobs.sixflags.com

Park Location: San Antonio, TX - Six Flags Fiesta Texas