What are the responsibilities and job description for the Entry Level IT Technician position at Six Flags Great Adventure?
The entry level IT Technician helps provide support for Six Flags Great Adventure, Hurricane Harbor, Wild Safari and Savannah Sunset Resort as well as all administration buildings. Technicians will be hands on troubleshooting for a variety of issues, including but not limited to POS systems, Computers, and AV & telephone equipment.
Key Duties and Responsibilities :
- Provide IT support to the Theme Park, Hurricane Harbor, Wild Safari / Savannah Sunset Resort and Administration Offices.
- Ensure all incoming radio and phone calls are handled in a prompt and courteous manner.
- Willingness to learn to troubleshoot and repair Point of Sale - POS terminals, computers, AV and telephone equipment.
- Assist in the installation of hardware and software on networked and standalone PCs, and POS registers.
- Utilize Help-desk System to manage IT service requests and log trouble calls.
- Document, track and monitor all requests and trouble calls in a timely manner.
- Follow department and company standard operating procedures and policies.
- Other duties as assigned by MIS manager or Supervisor.
Skills and Qualifications :
Note : This job description is not intended to be all inclusive. Associates may perform other related duties as required, meeting the on-going needs of the company.
Six Flags Entertainment Corporation is North Americas largest regional amusement-resort operator with 27 amusement parks, 15 water parks and nine resort properties across 17 states in the U.S., Canada and Mexico. Focused on its purpose of making people happy, Six Flags provides fun, immersive and memorable experiences to millions of guests every year with world-class coasters, themed rides, thrilling water parks, resorts and a portfolio of beloved intellectual property such as Looney Tunes, DC Comics and PEANUTS.
What's in it for you?
Other Functions : All other duties assigned or necessary to support the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
Six Flags is an Equal Opportunity Employer and supports a Drug Free Work Place.
