What are the responsibilities and job description for the Retail Operational Supervisor position at Six Flags Over Texas?
Job Summary :
You will play a crucial role in creating an unforgettable shopping experience for our guests. This dynamic position is centered around managing daily operations within our merchandise locations, ensuring that our retail offerings align with the high standards of our brand. Your leadership will guide a diverse team in a fast-paced, engaging environment, where creativity and enthusiasm are key to captivating our visitors. You will be responsible for executing merchandising strategies, maintaining inventory, and promoting a culture of exceptional customer service. In addition to overseeing the multiple retail spaces, you will collaborate with park management to drive sale initiatives, analyze performance metrics, and implement best practices that enhance both guest satisfaction and operational efficiency.
Retail Operational supervisor functions include, but are not limited to, the following activities :
- Supervising daily retail operations and ensuring efficient team performance Training, mentoring, and evaluating retail employees to enhance productivity and guest service
- Maintaining visual merchandising standards and ensuring product displays are appealing and organized
- Monitoring inventory levels and assisting in stock management to avoid shortage or excess
- Implementing sales strategies and promotions to maximize engagement
- Conducting regular team meetings to communicate goals, updates, and feedback
- Addressing guest inquiries, concerns, and feedback with professionalism and hospitality
- Overseeing daily store operations, including opening and closing procedures, Point of Sale procedures, and inventory management
- Developing and training store leads on product knowledge, sales techniques, and customer service best practices
- Collaborating with park management to plan promotional events and maximize merchandise visibility throughout the park
- Maintaining a neat, friendly, and pleasant demeanor
Job Requirements :
Other Functions : All other duties assigned or necessary to support the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
