What are the responsibilities and job description for the Guest Relations Team Member-$15 / HR position at Six Flags St. Louis?
Details of Job :
Join the Guest Relations team! Become a Six Flags employee and get FREE park entry! Plus enjoy exclusive employee ride nights, team member events, and more! You must be at least 16 years or older to apply. We will work with your schedule! Interested?
Essential Duties and Responsibilities :
Maintain a safe, friendly and clean, work environment
Respond to Guest questions and comments in person, by letter, e-mail, or by phone
Resolve and document Guest concerns or compliments in person, by letter, e-mail, or by phone
Friendly Guest Interaction
Rent strollers and wheelchairs
Accurately handle multiple types of transactions including credit, vouchers, etc.
Sell and issue tickets and season passes
Able to navigate through multiple computer programs to assist Guests
Maintain Lost and Found Inventory
Perform other duties deemed necessary by the supervisor and / or manager
Skills and Qualifications :
Minimum Age : 16
Good Written and Verbal Communication Skills
Availability to work varied shifts, including nights, weekends and holidays
Lost & found / rental position requires ability to lift up to 40 lbs. From the ground to shoulder level.
Completion of second interview and pre-employment screening.
Excellent verbal skills, ability to interact with guests in a positive manner
Switch gears on a moments notice and adapt to shifting priorities
Have problem solving and decisions making skills while focusing on the best solutions for every case
Computer knowledge- including excel, word, power point, outlook, and internet. Knowledge of or ability to learn Six Flags applications.
General knowledge of all Admissions areas and ability to exercise good judgment
Must be willing to work outdoors in various weather conditions
Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
Must have strong teamwork skills and the ability to work with others
Other Functions : All other duties assigned or necessary to support the park as a whole.
Salary : $15
