Client Relations Consultant

At Six Star Automotive, we believe that providing exceptional service starts with a knowledgeable and customer-focused Client Relations Consultant. If you're passionate about cars, love working with people, and thrive in a team-oriented environment, this could be the perfect full-time opportunity for you! Located in Sandpoint, ID, our shop is looking for a dedicated professional who can be the vital link between our customers and technicians, ensuring a seamless and trustworthy experience.

We offer a competitive commission-based pay structure once you are all trained, with hourly training pay to set you up for success. Our Client Relations Consultants earn between $40,000 and $60,000 annually, depending on performance.

Beyond great pay, we provide excellent benefits, including:

• 4 Day work week
  
• Gold Tier Medical Insurance coverage - 100% Premium Covered
  
• Vision and Dental Reimbursement
  
• 401k with matching contribution 4% and profit sharing option
  
• Parts Purchasing at company cost
  
• Inventory Use for commuter vehicle
  
• Employee Labor Rate / Part Margin deduction
  
• Progressive and Incentive-based compensation structure
  
• Competitive PTO structure
  
• Standard Holiday structure
  
• Christmas Bonus (variable)
  
• Tool Reimbursement
  
• Open communication and relationship with Owner
  
• Caring and Passionate team environment
  
• ASE Certification reimbursement - passed

WHAT'S YOUR DAY LIKE?

As a Client Relations Consultant at Six Star Automotive, you connect customers with technicians. Your day includes greeting customers, addressing their concerns, and guiding them through repair options. You create detailed repair orders, provide honest cost estimates, and build trustful relationships. By educating customers on vehicle maintenance, you help them make informed decisions. You also work closely with the service team to ensure efficient and accurate repairs, delivering exceptional experiences that keep customers returning.

WHO ARE WE?

Since we opened our doors, our shop has provided exceptional automotive repair services for the Sandpoint area. Our team is dedicated to providing honest and dependable services for our customers. Our exceptional employees are the true key to our success. That is why we provide excellent pay, benefits, and perks as well as a healthy, open-minded work environment. With us, you are more than just a number and our owner always listens closely to employee ideas and concerns. We hope you'll join us!

WHAT'S NEEDED FROM A CLIENT RELATIONS CONSULTANT?

You must be able to work Monday - Thursday, 7 AM - 6 PM, while meeting the following qualifications:

• Valid driver's license
• 10 key experience
• A great attitude with a professional appearance
• Strong, clear communication and interpersonal skills
• Detail-oriented with strong organizational skills
• Enthusiastic about delivering excellent customer service
• Ability to type 40 wpm
• Ability to explain complex vehicle issues clearly
• Ability to use a computer for managing service records, processing transactions, and troubleshooting minor issues
• Possessing an ASE Certification is a plus!
• Previous experience as a Client Relations Consultant or in a related customer service role is preferred

If you feel this is the right Client Relations Consultant job for you, go ahead and apply! We value your time, so we've got a simple application process that should take you less than 3 minutes to complete.