What are the responsibilities and job description for the Customer Vehicle Service Agent position at SIXT USA?
Job Description
Job Description
Company Description
Are you passionate about providing top-notch service and ensuring vehicles are rental-ready? As a Customer Vehicle Service Agent at SIXT, you’ll play a vital role in delivering exceptional customer experiences for clients from around the globe. Your responsibilities will include meticulously documenting vehicle conditions, performing thorough cleaning and maintenance, and identifying any damage. Look forward to numerous development opportunities with an hourly rate of $23.
YOUR ROLE AT SIXT
- You ensure every vehicle is spotless and rental-ready by cleaning, polishing, and performing basic maintenance checks, from fluid levels to tire pressure, ensuring a premium customer experience
- You inspect incoming vehicles for damage, manage service alerts, and coordinate with the team to address any maintenance needs, keeping the fleet in top condition
- You keep the lot organized for smooth traffic flow, tagging vehicles for maintenance, and ensuring cars are moved to the proper locations efficiently
- You assist customers with a friendly welcome, check vehicles for belongings, and handle questions about returns, charges, or additional services, providing clear and accurate information
- You shuttle cars between locations, dealerships, and car washes, making sure vehicles are always where they need to be and ready for the next rental
YOUR SKILLS MATTER
WHAT WE OFFER
Additional Information
About the department :
As a mobility service provider, our Branches & Operations division is the point of contact with our customers : whether by phone, app or directly in our SIXT branches. This means : premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us :
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
Salary : $23
