What are the responsibilities and job description for the Branch Manager position at SIXT?
Company Description
Job Description
We are seeking an experienced and dynamic Branch Manager to join our team in New York, United States. As a Branch Manager, you will be responsible for overseeing the daily operations of our branch, driving sales growth, and ensuring exceptional customer service. This role offers an exciting opportunity to lead a team of professionals and contribute to the overall success of our organization. salary $70,313 and Bonus Annually $37,500 & Company Car.
- Manage the branch's overall performance, including sales, profitability, and customer satisfaction
- Develop and implement strategies to achieve branch goals and objectives
- Lead, motivate, and mentor a team of employees, fostering a positive and productive work environment
- Ensure compliance with company policies, industry regulations, and legal requirements
- Analyze market trends and competitor activities to identify growth opportunities
- Manage the branch's financial performance, including budgeting and expense control
- Collaborate with other departments to streamline operations and improve efficiency
- Resolve customer complaints and maintain high standards of customer service
- Implement marketing initiatives to promote the branch's products and services
- Conduct regular performance reviews and provide feedback to team members
- Oversee inventory management and maintain optimal stock levels
- Represent the company at local events and build relationships with key stakeholders
Qualifications
- Bachelor's degree in Business Administration or related field (preferred)
- Minimum of 3 years of branch management experience
- 2-4 years of experience in sales and customer service
- Proven track record of achieving sales targets and driving business growth
- Strong leadership skills with experience in team development and mentoring
- Excellent organizational and multitasking abilities
- Outstanding communication and interpersonal skills
- Proficiency in financial management and budgeting
- In-depth knowledge of industry regulations and compliance requirements
- Ability to analyze market trends and implement effective strategies
- Strong problem-solving and decision-making skills
- Customer-focused mindset with a commitment to delivering exceptional service
- Proficiency in Microsoft Office Suite and relevant industry software
- Flexibility to work extended hours when necessary
Additional Information
About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
Salary : $37,500 - $70,313
