What are the responsibilities and job description for the FIRST LINE SUPERVISOR position at SJ Innovations LLC?
DUTIES:
Communicates about areas of accountability and performance expectations of assigned personnel. Oversees daily activities to maximize scheduling and real-time utilization of resources. Analyzes contract requirements and based on employees’ skills recommends employee work assignments. Interfaces with FAA to ensure coordination of schedules and schedule adherence. Provides input on local conditions, identifies needs, and receives direction on real-time staffing increases or decreases. Enacts contingency plans as needed; identifies potential problems, troubleshoots, escalates issues to contract management if required, and participates in analysis of problems providing input for future process improvements. Develops and implements recovery plans for off-schedule and unanticipated requirements. Reviews ongoing performance results to meet targets; takes corrective actions as necessary. Participates in daily, weekly, monthly, and annual planning process as appropriate. Keeps immediate contract management promptly and fully informed of all problems or unusual matters of significance and takes prompt, corrective action where necessary or suggests alternative courses of action. Determines standards of performance as a basis for progress review of assigned personnel. Ensures proper training of assigned personnel; develops individuals for future contract task requirements. Ensures Quality Control and Quality Assurance of effort and delivery of training by monitoring assigned personnel. Coordinates with customers to obtain customer feedback and provide necessary program status. Provides effective feedback and/or remedial guidance to assigned personnel; monitors time and attendance. Performs other duties and responsibilities as required or requested; performs all duties and responsibilities in a timely and effective manner in accordance with established contractor policies to achieve the overall objectives of this position.
SKILLS:
High school diploma or equivalent required. Bachelor of Art or Science degree recommended. At least three (3) years of supervisory experience.
Specialized knowledge of FAA systems, equipment, procedures, and operations is highly desired. Must be able to possess and maintain a Public Trust Security clearance.
All interested applicants must apply online at www.csdok.com. CSD is an E-Verify, Affirmative Actions and Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.