What are the responsibilities and job description for the Medical Administrative Assistant position at SK Lifestyle Psychiatry?

Are you an individual looking to make a meaningful impact in the mental health field? SK Lifestyle Psychiatry™ is seeking to hire a motivated, compassionate and caring individual that can join our team and fulfill the role of an Medical Administrative Assistant / Office Receptionist. This is a hybrid opportunity, combining in-person work at our Brickell office with remote responsibilities.

About Us

SK Lifestyle Psychiatry™ is a concierge private practice offering mental health services in three locations : Short Hills, NJ, Tampa and Miami, FL. Our staff is dedicated to ensuring patients receive exceptional care. SK Lifestyle Psychiatry™ accepts both commercial health insurance plans, as well as private pay individuals. We are looking to add a team member that is receptive, eager to learn and is ambitious to grow into managerial / upper administrative role.

Responsibilities

Answering phone calls, responding to messages, emails, and faxes promptly during business hours.
Scheduling new and follow-up patient appointments.
Sending out intake questionnaires and obtaining required documents.
Addressing routine insurance-related inquiries from patients or potential patients.
Performing prior authorizations and assisting with pharmacy-related inquiries as directed / required.
Collaborating with the CEO, President, and other staff to provide high-quality front desk services.
Participating in performance improvement initiatives, such as team meetings.
Adhering to legal requirements, clinic policies, medical staff bylaws, and regulatory guidelines.

Qualifications

A positive, professional and friendly demeanor, with a commitment to providing exceptional patient care.

At least two years experience in an administrative or receptionist role in healthcare, preferably in the mental health field.

A strong ability to understand, interpret and execute directives from that facilitate smooth workflow.

Strong organizational and multitasking skills.

Excellent written and verbal communication skills; maintaining clear and open communication with team.

Proficiency with software technologies, such as Word, Excel, Adobe, Electronic Medical Records, and HIPAA compliant platform.

Knowledge and experience with HIPAA compliance and healthcare regulations.

Why Join Us?

Collaborative and supportive work environment that fosters growth; grow as we grow!

Flexible hours with a mix of in-office and remote work.

Potential to transition into a full-time role.

Opportunity to advance into an upper administrative role.

Working with a team that is making a meaningful impact in the mental health field.

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