What are the responsibilities and job description for the Client Services Account Director position at Sköna?
Sköna is seeking an Account Director with a kick-ass track record. As such, you’re not easily stressed. You’ve been in this business long enough to not let deadlines, clients or unforeseen changes rattle your zen. You multitask with fervent energy. But most importantly, you love partnering with clients and making people on your team the best version of themselves. You earn your clients’ trust with your strategic guidance, expertise, and creative problem-solving. Your experience means you have a natural gravitas; you’re the person who other people quiet down to hear what they have to say.
About Our Culture
We’re a small (but mighty) B2B creative agency based in San Francisco and Stockholm. We work with mostly high tech clients on a range of creative services including digital marketing, website development, marketing strategy, brand development, event marketing, outdoor advertising, and much more. Our team is tight-knit and we love what we do. We like to do great work but we don’t take ourselves too seriously. We focus on collaboration to produce beautiful results, we leave our egos at the door and look for ways to always pitch in.
Job Responsibilities
Client management
- Client partner including advising clients and providing strategic guidance, acting as the clients’ ultimate go-to
- Understand client’s customers, competitors, marketplace and business challenges to proactively pitch creative ideas and strategies to clients
- Daily management, operations and growth of various accounts, working closely with creative and development teams
- Oversight and support on all team member accounts
- Overseeing and developing creative strategies and ensuring creative product is on brand and on strategy
Growth management
Team management
Requirements
6 signs That You Are the Right Candidate
Benefits
Sköna is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Sköna does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.