What are the responsibilities and job description for the IT Project Installation & Field Technician for MSP position at SK Technology Group, Inc.?
Join Our Team and Make a Difference in IT!
At SK Tech Group, we believe in fostering a positive, flexible environment that empowers our team to deliver top-notch IT solutions while building lasting relationships with our customers.
We are interested in both entry-level IT professionals that want to learn the world of MSP, and are also considering experienced IT professionals with several years of experience in the field of managing and supporting customer networks. We welcome you to apply to become part of our onsite IT Project Installation team.
This role is perfect for someone who:
- Thrives with hands-on work and enjoys being out in the field.
- Is passionate about technology and loves solving challenges.
- Finds fulfillment in helping non-technical customers navigate their IT needs.
At SK Tech Group, every day is an opportunity to make an impact and grow both personally and professionally. If you're ready to combine your technical skills with a genuine passion for customer service, we want to hear from you!
Responsibilities
- Visit local customer business locations to install and set up new computer hardware.
- Handle physical installation tasks such as running data cables and securely mounting hardware.
- Prepare equipment for deployment by loading software, configuring system images, and ensuring readiness for onsite installation.
- Proactively seek opportunities to grow your skills, take on additional responsibilities, and advance your career.
Required Skills
- Strong ability to follow instructions carefully and ask for clarification when needed.
- Exhibit a professional demeanor at all times.
- Excellent communication and customer service skills, with a genuine commitment to delivering a great experience.
- Team-oriented mindset, with the desire to collaborate and support teammates.
- Familiarity with MSP tools and customer network management is a PLUS, but not required.
- Positive culture where every team member is valued;
- Competitive compensation with profit-sharing bonus plan;
- Flexible work hours,
- Paid Time Off and Paid Holidays;
- Medical & Dental Insurance Coverage;
- Simple IRA with Company Matching (401k);