Endoscopy Technician ProTech

The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Other information:

Job Summary
Assists surgical team in delivering pre, intra and post procedural care for perioperative, pain and gastroenterology patients undergoing procedures at Skagit Regional Health (SRH) hospitals and Mount Vernon Surgery Center locations in accordance with established guidelines. Works effectively and cooperatively within the workplace. Location/Department specific tasks and competencies may apply. The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.

Essential Functions
PATIENT SATISFACTION - Assists patients, family members or other clients with concern and empathy; respects their confidentiality and privacy and communicates with them in a courteous and respectful manner. Answers and refers telephone calls or other inquires to ensure accurate and timely communications are facilitated. Identifies him/herself in a pleasant and positive manner. Takes responsibility for helping the caller and/or visitor. TEAMWORK - Assists in the orientation/training of new Team Members and students. Consistently works in a positive and cooperative manner with fellow Team Members. Assists other Team Members in the performance of their assignments. Seeks out opportunities to help rather than waiting to be asked. Considers the impact of his/her actions on Team Members throughout SRH. Recognizes the need for variations in staffing and volunteers to fill open shifts, whenever possible. Takes direction and initiates actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless patient care. Demonstrates flexibility to perform duties wherever volume deems it necessary within SRH. PROBLEM SOLVING - Demonstrates sound judgment by taking appropriate actions regarding questionable findings or concerns. Investigates and follows through on unusual orders or requests for service or information. Follows proper reporting procedures for actual or potential accidents and/or incidents so follow-up and/or prevention can occur. Records/reports the need for service maintenance or repair of equipment and removes any faulty equipment from service. Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities. Consistently evaluates work and determines if further steps are needed to meet organizational policy and expectations. Takes initiative to do or redo inadequate or incomplete work, even if it is not yours. Ensures compliance with regulatory standards. PRODUCTIVITY/EFFICIENCY - Consistently demonstrates the ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimizes non-productive time and fills slow periods with activities that will enable you to prepare to meet the future needs of SRH (education, organizing, housekeeping, assisting others). Exercises time management skills to ensure efficiency in work completion. Organizes job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrates the ability to take the initiative to make decisions/choices without direct supervision. PERSONAL DEVELOPMENT - Attends required scheduled in-service programs. Participates in continuing education activities and obtains required contact hours. Meets 100% completion requirement of annual mandatory skill updates. Complete all mandatory learning requirements within required timelines. Attend and actively participate in department, team and/or committee meetings. Attends a minimum of 75% of scheduled staff meetings and reads and signs all minutes of meetings not attended. ADHERENCE TO SVH AND DEPARTMENTAL POLICIES - Demonstrates knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Complies with SRH's infection control policies and procedures including Body Substance Isolation (BSI) and the Exposure Control Plan which reflects OSHA Blood borne Pathogens Standard to ensure a safe working environment for self and others. Ensures that SRH is operated in an efficient and cost effective manner by adhering to SRH and departmental attendance policies as documented on the Employee Attendance Record. Demonstrates adherence and support of SRH-Wide Service Standards and Safe Practices Standards. Comply with all Skagit Regional Health, department and location specific policies and procedures. PRESENTATION/STEWARDSHIP - Maintains a clean, neat, and safe environment for patients and staff according to policies and procedures. Ensures that supplies and equipment necessary for patient care are stored in an organized and efficient manner. Demonstrates correct and safe techniques in the use of equipment according to specific product information. Follows appropriate procedures for obtaining and returning or cleaning/disposing of equipment and supplies. Participates in economical utilization of supplies and ensures that equipment is maintained in a clean and safe manner. Clean and maintain endoscopic equipment and work area(s). Disinfect work areas and equipment between cases. Disinfect and sterilize scopes between each procedure. May be assigned to clean and prepare stretchers for patient care. Assist provider with endoscopic procedure. Assist provider with removal of specimens. Separate and appropriately contain and label specimens. Assist with repositioning patient as needed. Assist provider with abdominal pressure. As requested by the provider, assist in the advancement of the scope to facilitate completion of the exam. Inventory control. Maintain current par level for each medical supply for the department. Physically count inventory in each treatment room and restock to par level on a daily basis. Maintain ordering book to ensure inventory is current and in stock at all times. Assist RNs with patient flow. Transport patients to various areas with department or hospital. Assist RN with preparing patient for procedure. Assist the Recovery RN with providing dietary items to patient. Assist patient with self-care needs. Provide assistance to department with chart preparation and instructional pre-procedure mailings. Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work including EHR. Shift rotation between Skagit Valley Hospital and Mount Vernon Surgery Center plus scheduled standby and call back required. May include scheduled weekend and evening shifts. Cross training between specialty areas based on department needs required. Communicate effectively, cooperatively, and respectfully in the workplace. Perform other duties as assigned by supervisor or designee.

Education
High School diploma or GED required.

Experience/Training
Previous experience in healthcare field required. Previous Endoscopy and or Ambulatory Surgery Center experience preferred.

License/Certifications
Current American Heart Association (AHA) healthcare provider BLS certification required. Current Washington State CNA or MA-R preferred.

Other Skills
Effective verbal, written and interpersonal communication skills required. Well-developed problem solving and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. Knowledge of infection control and appropriate use of Personal Protective Equipment and anatomy and physiology required.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move objects and patients weighing over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus. The employee must frequently do physical repetitive motion.

Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.