What are the responsibilities and job description for the Benefit Coordinator (Human Resources Consultant 2) position at Skagit Valley College?

Salary : $4,216.00 - $5,673.00 Monthly

Location : Mount Vernon, WA

Job Type : Classified - Permanent, Scheduled

Job Number : C25-001

Department : Human Resources

Opening Date : 01 / 10 / 2025

Position Summary

The Opportunity :

At Skagit Valley College, we are driven by a mission to foster student learning, achievement, and success, and to build a diverse, inclusive, and thriving community. As the Benefits Coordinator (Human Resource Consultant 2) , you will play a vital role in supporting the college's faculty and staff-who are central to delivering our student-centered education. You'll collaborate closely with HR Managers to manage employee health and retirement benefits, ensuring that all employees have access to the support they need. In this role, you will be responsible for determining employee eligibility, maintaining benefits data in systems like ctcLink and the Health Care Authority Benefits 24 / 7 portal, and providing expert consultation on benefits-related matters. Your day-to-day will involve high-volume, deadline-driven tasks, resolving discrepancies, and offering top-notch customer service through various communication channels.

The Benefits Coordinator position requires exceptional interpersonal skills, an extraordinary attention to detail and accuracy, a sense of urgency, strong organizational and time management skills, critical thinking aptitude, and excellent communication competency with employees, supervisors, management, and HR and payroll staff. Success in this position requires a customer service focused approach; technical and specialized knowledge of the laws, rules and policies related to state employee insurance and retirement benefits; human resource and payroll information systems, and various office and software programs used to manage tasks and information, such as calendars, Microsoft Excel, and other productivity software.

This is a full-time, classified position, working primarily on the Mount Vernon campus.

Duties and Responsibilities

Benefit Eligibility Management & Consultation :

Determine employee eligibility for health and retirement benefits by interpreting laws and policies and notify employees promptly;
Provide consultations on health, life, disability insurance, and retirement benefits;
Track and maintain employee health and retirement benefits, ensure enrollment forms are accurate, and complete all necessary data entry in ctcLink and Benefits 24 / 7;
Assist employees with deadlines and provide employees with necessary resources;
Create training and user guides for Benefits 24 / 7 when needed;
Track and make benefit eligibility determinations for part-time and associate faculty based on teaching loads and hours worked;
Work with payroll to resolve benefit discrepancies and correct premiums or contributions as needed;
Determine shared benefits and costs with other institutions, ensuring proper billing and eligibility;
Coordinate transfer of benefits with other state agencies when applicable;
Reconcile monthly reports and payments from Health Care Authority (HCA) and Department of Retirement Systems (DRS) with payroll;
Counsel retiring employees and provide retirement benefit information to the State Board for Community and Technical Colleges (SBCTC) when necessary;
Advise employees on early withdrawals and other fund actions with TIAA;
Assist employees with IRS limits for 457(b), 403(b), and Health Savings Accounts;
Manage the VEBA program, including eligibility, enrollment, and sick leave payout for retirees;
Gain proficiency of the Washington State Public Employees Benefit Board program (PEBB), the DRS plans and systems, and the State Board Retirement Plan and State Board Voluntary Investment Program;
Research and analyze new rules or laws affecting employee benefits;
Consult with HR management on unique or complex benefit issues and potential liabilities;
Interpret and apply laws, policies, and collective bargaining agreements to initiate actions;
Understand civil service rules and represented employee agreements;
Maintain confidentiality of all employee-related information;
Ensure compliance with procedures and deadlines.

Communications :

Manage the annual open enrollment process, updating employees about benefits and costs;

Prepare or forward promotional materials regarding HCA, DRS, and SBCTC programs;

Raise awareness about the Employee Assistance Program;

Prepare and distribute general health and retirement benefit-related correspondence;

Serve as the primary contact for payroll on benefit-related questions;

Serve as the employer contact with state agencies like the HCA, DRS, the State Board Retirement Plan, TIAA, and other benefit providers.

Audits, Processing, and Reporting :

Retrieve semi-monthly reports to complete timely data entry for the applicable payroll;

Run semi-monthly processes for each pay period and ensure quarterly updates are entered into ctcLink timely;

Respond to Requests for Information regarding health and retirement benefits;

Run data verification queries and make corrections as necessary.

Record Keeping :

Maintain employee benefit records according to state retention guidelines.

HR Department Support :

Develop solutions to improve the efficiency and customer service of HR and Payroll benefit services;

Greet walk-in employees, managers, and visitors when no front desk is available.

Knowledge, Skills, and Abilities :

Knowledge or understanding of :

Federal and State employment laws and regulations;

Human resource management practices and procedures, including employment, compensation, leave, benefits, and reporting practices in a public sector environment;

HRIS, related databases, and related reporting;

Collective bargaining contract provisions;

Business and office technology.

Skilled in :

Computer use for communication, data entry, spreadsheets, correspondence, and report creation;

Productivity software or systems for task and time management;

Microsoft Excel, and be able to create, maintain, track, calculate, and analyze information; and utilize formulas and functions such VLOOKUP, IF, SUM, CONCATENATE; and use pivot tables;

Microsoft Word, and be able to create, revise, and maintain correspondence, forms, templates, and documentation, and use mail merge functionality;

Microsoft Outlook, and be able to compose and send emails, and manage calendars.

Ability to :

Develop positive relationships and effectively interact within all levels of the organization and with external customers by being highly responsive, non-judgmental, and supportive;

Maintain a professional, positive service attitude under sometimes stressful situations;

Communicate both orally and in writing to respond to and initiate communication with applicants, employees, other educational institutions, and outside agencies;

Apply analytic and problem-solving capabilities to accomplish work tasks and perform detailed work with accuracy including use of proper spelling, punctuation, sentence structure and grammar;

Demonstrate ownership of the work while taking responsibility for resolving errors;

Work with and maintain the security of highly confidential data;

Prioritize and manage time effectively to process a high volume of time-sensitive transactions often with interruptions, and adjusting priorities quickly in response to urgent needs;

Interpret policies, procedures, collective bargaining contract provisions, laws, rules, and work directions provided in verbal and written form;

Work productively in a team environment while taking the initiative to complete tasks independently;

Adapt easily to changing business needs, conditions, and work responsibilities;

Demonstrate a good sense of humor;

Contribute to equity and inclusion by fostering a climate of multicultural appreciation and awareness, and work effectively with populations representing diverse backgrounds, cultures, life experiences and various learning and working styles;

Arrive to work at the scheduled time and be reliable in attendance.

Qualifications

Minimum Qualifications :

Two (2) years of professional level human resources, benefit administration, or closely related experience;

Strong technological and data management skills attained by extensive experience with data processing, payroll processing, spreadsheet management, or similar data management work with information systems.

Desired Qualifications :

Human resource experience in a higher education or government setting;

PeopleSoft (preferably ctcLink), Benefits 24 / 7, and / or PPMS or HRMS experience;

Professional Human Resources (PHR) or Senior Professional Human Resources (SPHR), or Society for Human Resource Management certification (SHRM-CP / SCP);

Knowledge of human resource office practices and procedures, state and federal employment rules and laws, and provisions of negotiated agreements;

Knowledge of the programs, policies, and procedures of the Public Employees Benefit Board and Department of Retirement Systems;

Prior experience preparing and disseminating internal and external communications;

Prior work experience requiring policy, procedure or practice interpretation and analysis;

Experience working in a union environment.

Salary, Benefits, Conditions of Employment, Application Procedure, About SVC

Salary and Benefits :

Salary is based on Range 53, Step A, $4,740 per month with periodic increments to $6,227 per month. Salary placement is typically made at the starting salary for the range. Placement higher in the range may be considered for qualifications and experience. Salary and benefits are subject to change in accordance with legislative mandates and collective bargaining agreements.

This position is eligible for overtime pay in accordance with the Fair Labor Standards Act.

Retirement, medical, and insurance benefits are provided in accordance with state regulations. Additional information on benefits can be found at

Application Deadline : Priority screening will begin after January 24, 2025 . Applications received on or before this date will receive first consideration. Applications received after the screening date may be considered until the position is filled.

Please be aware that the College hiring authorities reserve the right to hire one or more candidates and may exercise the option to make a hiring decision prior to the conclusion of the recruitment process. Only candidates selected to interview will be contacted.

Application Procedure :

To be considered for this position, applicants must :

Meet the minimum qualifications and;

Submit a complete application to the online recruitment system at that includes the following :

The online application, which includes answers to all supplemental questions and contact information for at least three (3) professional references;

A current resume; (Attachment : Resume)

A cover letter addressing how your education and experience relate to the duties and responsibilities of the position (Attachment : Cover Letter).

In order to be considered for the position, you must complete the online application in full and attach the required supplemental documents. Failure to provide this information may eliminate you from consideration for this position.

Conditions of Employment :

Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.

In the interest of providing a healthy, safe, and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Skagit Valley College to maintain an alcohol and drug-free workplace for our employees and students.

If hired you will be required to provide proof of identity and documentation of U.S. Citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.

Application Assistance : If you have questions about the position or require special accommodation, you may contact Human Resources at (360) 416-7794, Monday through Thursday, 8 : 00 a.m. to 5 : 00 p.m. Pacific Time. SVC complies with the Americans with Disabilities Act. Applicants with disabilities who require assistance with the recruitment process may leave a TDD / TTY message at (360) 416-7718 by the application closing date. Information on SVC's Reasonable Accommodation policy can be found at .

For questions regarding the online application system, you may call NEOGOV Applicant Tech Support at (855) 524-5627 from 8 : 00 a.m. to 5 : 00 p.m. Pacific Time. For best results, apply using one of the following browsers supported by NEOGOV : Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and later versions of Internet Explorer.

About SVC :

Established in 1926, Skagit Valley College is a comprehensive community college within the (SBCTC) providing associates and bachelor's degrees, as well as certificates, in high-quality academic transfer pathways, workforce training, basic education for adults, and lifelong learning opportunities. Our equity goals align with SBCTC's Vision statement; "Leading with racial equity, our colleges maximize student potential and transform lives within a culture of belonging that advances racial, social, and economic justice in service to our diverse communities."SVC's commitment to equity and social justice drives our collective work to increase access to higher education, inspire student learning and achievement, and strengthen our diverse community. We embrace equity through our core themes of access, achievement, and community by pursuing the continuous examination and revision of norms, policies, and practices to foster the success of all. SVC aspires to reflect the diverse racial, ethnic, and linguistic demographics in the district, particularly a growing Latinx population. As an emerging Hispanic Serving Institution (HSI) SVC seeks equity-minded leadership, faculty, and staff that are committed to inclusive practices and diverse environments where students from all backgrounds can thrive via multidisciplinary collaboration and the implementation of an array of services. Candidates representing all aspects of diversity are encouraged to apply. Skagit Valley College offers :

An unrelenting focus on our mission to improve the lives of our students and to strengthen our diverse community.

Support for innovative teaching, learning, and scholarship.

Exciting opportunities for personal and career growth.

Diverse cultural and environmental benefits of rural, suburban, and urban lifestyles.

Friendly, supportive, and diverse work environments.

Excellent benefits include competitive leave packages and an array of health, dental, vision, and retirement plans to meet your current and future needs.

Location : Skagit Valley College is on the traditional and unceded territories of the Coast Salish People's, especially on Swinomish Indian Tribal Community, Upper Skagit Indian Tribe, Samish Indian Nation, Nooksack Indian Tribe, and Sauk-Suiattle Indian Tribe. Located in a geographically diverse region between the dynamic metropolitan hubs of Seattle and Vancouver, BC, SVC is never far from world-class outdoor recreation, urban arts scenes, and local cultural events. SVC serves our local communities with a campus in Mount Vernon, Oak Harbor on Whidbey Island, and centers in Friday Harbor, a Marine Technology Center in Anacortes, and a Brewing Academy in Burlington.

Mission : Skagit Valley College cultivates student learning and achievement; contributes to the educational, personal, and economic success of students; and promotes equitable and thriving communities.

Vision : The primary focus of Skagit Valley College is student-centered teaching and learning. We are committed to :

Equitable student outcomes in access, achievement, and community;

Our Guiding Principles;

Decisions based on strategy and evidence;

The development of our employees;

A diverse and inclusive college community where everyone belongs.

Guiding Principles : Respect, Integrity, Open and Honest Communication, Collaboration,

and Compassion.

SVC Annual Security Report : The U.S. Department of Education and the federal Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act require all colleges to provide information to current and prospective students and employees about campus safety policies, procedures, and statistics on certain crimes, including hate crimes, domestic violence, dating violence, stalking, and sexual assault. We are required to report our campus security information and statistics in an Annual Security Report, which is updated annually each October. All prospective employees may obtain a copy of the Annual Security Report from the Human Resources Office by calling (360) 416-7794 or by accessing the Report at :

Skagit Valley College is an equal-opportunity employer and is committed to providing equitable opportunities for all groups in terms and conditions of employment and personnel practices.

Skagit Valley College provides a drug-free environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, and / or gender identity, pregnancy, genetic information, age, marital status, disability, honorably discharged veteran or military status in its programs and employment. For inquiries regarding non-discrimination policies, contact Carolyn Tucker, Vice President of Human Resources / EEO, 360.416.7794 or For inquiries regarding sexual misconduct compliance, contact Title IX Coordinator, Sandy Jordan, 360.416.7923 or Mailing address : 2405 E. College Way, Mount Vernon, WA 98273.

Why work at Skagit Valley College?

Nestled between the Cascade Mountains and Puget Sound in the northwest corner of Washington State, Skagit Valley College offers a unique and highly regarded transfer curriculum and professional-technical programs that respond to the workforce needs of the region. The College celebrates diversity in its staff and students, and adheres to a set of guiding principles : respect, integrity, open and honest communication, and collaboration.

Benefits

Skagit Valley College offers a comprehensive benefits package that includes high-value medical, dental, and vision insurance for employees and their eligible dependents with affordable monthly premiums. Basic life and long-term disability insurances are provided with the option to purchase additional coverage at a low employee cost. Flexible spending account and dependent care assistance programs are also available.

We help you prepare for life after your career by offering an excellent retirement plan, which includes employer contributions. In addition, employees have the option to participate in two tax-deferred retirement investment programs.

Personal and Professional Development

Staff development and personal growth are encouraged at Skagit Valley College. Training opportunities are offered to build employee competencies and develop leadership capacity. A professional development funds program and participation in the State Employee Tuition Waiver program provide further potential for personal and career growth.

A Full Work / Life Package

Pay, benefits, flexibility, and workplace opportunities to help you get the most out of your career and out of life.

Select from below the options that best describe your highest education attained.

Not applicable.

High School diploma, GED, or equivalent.

Some college : one (1) to two (2) years of college.

Some college : three (3) to four (4) years or more of college.

Associates degree or equivalent.

Bachelor's degree or equivalent.

Master's degree, or higher degree.

Specify the field of study of your highest education attained if applicable, or if further clarification is needed relating to your highest education attained, please describe in the text box below (if not applicable, type "n / a")

Select from below the options that best describe your years of professional level human resources, benefit administration, or closely related experience.

None / not applicable - no relevant experience, or related experience.

1 month to 6 months of experience.

6 months to 11 months of experience.

12 months to 23 months of experience.

24 months to 35 months of experience.

36 months to 47 months of experience.

48 months to 59 months of experience.

60 months or more of experience.

In the text box below, describe how you meet this qualification : Strong technological and data management skills attained by extensive experience with data processing, payroll processing, spreadsheet management, or similar data management work with information systems. Responses such as "see resume" or similar may be considered incomplete and result in disqualification.

I acknowledge that I have read the application procedure found in the job announcement. In order to be considered for this position, I understand that I must complete the online application, which includes the names and contact information of at least three (3) professional references, responses to the supplemental questions, and the following documents as attachments : 1) A current resume;2) A cover letter addressing how your education and experience relate to the duties and responsibilities of the position.

I understand the application requirements.

Required Question

Salary : $4,216 - $5,673

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