What are the responsibilities and job description for the Banquet Captain position at Skamania Lodge?
About Us:
#PGH-BMC
Location Description:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
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Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Skamania Lodge is a place where you see the world a bit differently. Where you can slow down to fuel your soul in one of the most iconic and dramatic landscapes on earth. A place to unleash your inner adrenaline junkie or embrace your spirit animal. Skamania proudly features 23 state-of-the-art meeting rooms with over 22,000 square feet of indoor meeting space, including exhibit and banquet facilities. Our flexible meeting space ranges in size from 250 square feet for intimate gatherings to 7,000 square feet, accommodating food and beverage functions for up to 500 people. With an additional 175 acres of outdoor adventures waiting, there is no better place to lead the sales efforts.
Overview:
Are you a hospitality professional with a passion for delivering seamless and memorable events? As a Banquet Captain, you’ll play a vital role in ensuring that our banquets and events exceed expectations. You will oversee banquet servers, housemen, and event logistics, working closely with the Banquet Manager to uphold our high standards and maximize guest satisfaction.
From coordinating room and facility setups to ensuring impeccable food and beverage service, your leadership will be instrumental in creating unforgettable experiences for our guests. If you thrive in a fast-paced environment and love bringing events to life, we want you on our team!
What You’ll Do:
- Oversee Banquet Operations: Supervise banquet servers, housemen, and ensure all setups and service details meet event specifications.
- Lead & Train Staff: Assign tasks, provide coaching, and ensure team members are prepared to deliver top-tier service.
- Coordinate Event Logistics: Organize banquet spaces, review event orders, and liaise with the kitchen and event planners.
- Ensure Smooth Execution: Monitor staff performance, address challenges in real time, and resolve guest concerns professionally.
- Maintain Organization: Oversee inventory, cleanliness, and proper storage of banquet equipment and supplies.
- Manage Event Flow: Conduct pre-event meetings, oversee seating arrangements, and ensure timely food and beverage service.
- Administrative Responsibilities: Complete necessary paperwork, function reports, and address maintenance concerns as needed.
- Maintain High Standards: Enforce hotel policies, procedures, and service quality standards.
Why You’ll Love Working Here
Perks for ALL Employees (Full-Time & Part-Time!):
- Free daily hot meals
- Full access to our fitness center, locker rooms, pool, and hot tubs
- Complimentary golf and zip-lining
- A supportive, fun, and energetic team culture
- Career growth opportunities – many of our leaders started in entry-level roles
Comprehensive Benefits for Full-Time Employees:
- Medical, Dental, and Vision Insurance
- 401(k) with a 3.5% employer match (Fully vested immediately)
- Fully Paid Life Insurance and AD&D Coverage
- Pet and Accident Insurance
- Exclusive discounts on hotel stays across our portfolio
Paid Time Off – The Longer You Stay, The More You Earn!
We reward your dedication with an increasing PTO plan that grows with you.
- First Year: 88 hours per year (120 max)
- 1-5 Years: 128 hours per year (160 max)
- 5-10 Years: 168 hours per year (200 max)
- 10 Years: 208 hours per year (240 max)
- WA Paid Sick Leave – because being sick shouldn’t use up your vacation time (Avaiable for full and part time associates)
Competitive Pay & Flexible Schedules
- $22.00 - $24.00 per hour
- Full-time and part-time positions available
- Shifts available 365 days a year – mornings, evenings, weekends, and holidays
What You Bring to the Team:
- At least two years of job-related experience in banquets or event management
- Leadership skills with the ability to delegate tasks and manage staff performance
- Strong organizational abilities to coordinate event details and oversee banquet logistics
- Excellent problem-solving skills to adapt to challenges and ensure smooth event execution
- Ability to work independently while maintaining high service standards
- Physical stamina to perform job duties, including setting up event spaces and overseeing staff
- Technical knowledge of banquet service requirements and event planning procedures
- Strong guest service and communication skills to ensure a seamless experience for event attendees
Required Licenses & Certifications:
- Washington State Food Worker’s Card
- M.A.S.T. (Mandatory Alcohol Server Training) Card
- Valid Driver’s License
- Certification in CPR/First Aid
Location – Work Where Others Vacation!
Skamania Lodge – Stevenson, WA
Nestled in the breathtaking Columbia River Gorge, our resort offers stunning views, endless outdoor adventures, and a lively hospitality team.
Nestled in the breathtaking Columbia River Gorge, our resort offers stunning views, endless outdoor adventures, and a lively hospitality team.
We’re just:
- 22 miles from White Salmon, WA
- 23 miles from Hood River, OR
- 30 miles from Camas, WA & Troutdale, OR
- 50 minutes from Portland & Vancouver, WA
Ready to Lead Exceptional Events?
If you’re looking for a leadership role in hospitality that combines organization, service, and teamwork, we’d love to meet you!
Apply today and start your journey with us.
Compensation Range: The compensation for this position is $22.00/Hr. - $24.00/Hr. based on qualifications and experience.Salary : $22 - $24
