What are the responsibilities and job description for the IT Manager position at Skamania Lodge?
About Us:
#PGH-BMC
Location Description:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
#PGH-BMC
Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Skamania Lodge is a place where you see the world a bit differently. Where you can slow down to fuel your soul in one of the most iconic and dramatic landscapes on earth. A place to unleash your inner adrenaline junkie or embrace your spirit animal. Skamania proudly features 23 state-of-the-art meeting rooms with over 22,000 square feet of indoor meeting space, including exhibit and banquet facilities. Our flexible meeting space ranges in size from 250 square feet for intimate gatherings to 7,000 square feet, accommodating food and beverage functions for up to 500 people. With an additional 175 acres of outdoor adventures waiting, there is no better place to lead the sales efforts.
Overview:
Your Role:
- Become thoroughly familiar with the Hotel complex’s computer system, network system, and cable infrastructure.
- Work closely with Hotel IT vendors and service providers in maintaining the Operations and Guest WiFi Networks, Phones, TVs and other essential technologies, collaborating and troubleshooting when needed.
- Possess a working knowledge of all software applications used in the Hotel complex to both: troubleshoot effectively and provide basic user training.
- Track and manage all IT equipment to maximize operational efficiencies and uptime
- Create and maintain an accurate inventory of all computers and peripheral equipment.
- Facilitate all moves, adds, changes of users and departments.
- Assist in the implementation of new software, hardware upgrades, and support of the network including file servers, print servers, switches, routers, and network cabling.
- Organize and manage all server equipment and IT closets and equipment
- Support of various systems located in the Hotel Complex including the Property Management System, point of sale systems, and call-accounting system.
- Support of the Telecommunications system.
- Aid other departments with equipment and systems including house-sound, CATV, and Security systems.
- Aid and technical support for the Hotel staff. This includes the setting up of computer equipment, installation of networks and special telecommunications circuits.
- Assist with annual budget process.
- Work with Director of Engineering and service partners to successfully complete initiatives and projects, communicating regular status updates as needed.
- Participates in team meetings.
Benefits:
Free hot meals daily- Complimentary access to the fitness center, showers, locker rooms, pool, and hot tub
- Free golf & zip-lining — because we believe in balancing work with play
- Ongoing training & career growth opportunities — many of our leaders started in entry-level roles
- A workplace that prioritizes team culture and camaraderie
- 401(k) with 3.5% employer match on the first 6% you invest (fully vested immediately!)
- Paid Sick Leave
- Financial planning assistance
- Mental health and counseling support
- Discounts on spa, gift shop, golf shop, and dining outlets
- Exclusive hotel discounts across our portfolio
- Discounts on travel, local attractions, health & wellness, and more
- Medical, Dental, and Vision Insurance (with employer contribution for medical)
- Supplemental Coverage – Accident, Critical Illness & Hospital Indemnity Insurance
- HSA / FSA options
- Disability coverage
- Legal and Identity Theft Insurance
- Life Insurance and AD&D – Fully Paid
- Pet Insurance — because your furry friends deserve great care, too
PTO That Grows With You
We reward hard work with well-earned time off. Our generous PTO plan includes holiday hours that can be used anytime and increases with tenure:
- First Year: 88 hours/year (max 120)
- 1–5 Years: 128 hours/year (max 160)
- 5–10 Years: 168 hours/year (max 200)
- 10 Years: 208 hours/year (max 240)
Compensation
$32.69 – $37.50/hour
Work Where Others Vacation!
LOCATION: Skamania Lodge, Stevenson, WA
Just a short drive from:
Qualifications:
Just a short drive from:
- White Salmon, WA (22 mi)
- Hood River, OR (23 mi)
- Washougal, WA (28 mi)
- Troutdale, OR (30 mi)
- Camas, WA (30 mi)
- Vancouver, WA & Portland, OR (50 mins)
- This position requires a minimum formal education of a high school diploma.
- A minimum 3-5 years of technical implementation and integration experience with hotel PMS and POS systems.
- 3-5 year of technical experience with point of sales systems (POS) in a hotel environment
- 3-5 years IT related experience, troubleshooting, systems administration, and Windows Server and desktop support.
- Experience and working knowledge of VoIP business phone systems.
- Strengths and background with TCP/IP network troubleshooting skills.
- Ability to work on-call in an emergency.
- Experience with Microsoft Windows Server and Active Directory.
- Experience with Microsoft Office 365 suite of products.
- Networking experience (TCI/IP, DHCP, DNS, VLAN, Wi-Fi Networks, routing).
- Able to self manage and work independently
- Able to track and manage multiple projects
- Strong ability to communicate effectively verbally and in writing.
- Demonstrates high initiative to identify, analyze and solve technology problems.
Salary : $33 - $38
