What are the responsibilities and job description for the Sales Associate/Cashier/Customer Service/Front Desk position at Ski Tek?
Job Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and assisting with product inquiries. Your ability to engage with customers and promote products will play a vital role in enhancing their shopping experience.
Duties
- Greet customers warmly and assist them in locating products within the store.
- Operate the cash register efficiently, processing sales transactions accurately.
- Handle customer inquiries and resolve any issues or complaints promptly and professionally or refer them to upper management.
- Making appointments accordingly and accurately.
- Engage in upselling techniques to promote additional products and services, enhancing the overall customer experience.
- Maintain a clean and organized checkout area to ensure a welcoming environment for customers.
- Conduct product demonstrations as needed to educate customers about features and benefits.
- Collaborate with team members to achieve sales goals and provide support during busy periods.
- Perform basic math calculations for cash handling and register operations.
- Supervise junior staff or new hires as required, providing guidance on best practices in customer service and sales.
Qualifications
- You must be comfortable using a computer
- Previous experience in retail sales or customer service is preferred but not required.
- Strong communication skills with the ability to engage effectively with customers.
- Basic math skills for handling cash transactions accurately.
- Familiarity with POS systems and cash registers is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude, strong work ethic, and willingness to learn are essential traits for success in this role.
- Experience in supervising or training staff is advantageous but not mandatory.
Join our team today and be part of a dynamic environment where your contributions make a difference! We offer a ski pass to full time employees and you have the opportunity to take advantage of employe discounts for brands we carry.
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Ability to Commute:
- Ketchum, ID 83340 (Required)
Ability to Relocate:
- Ketchum, ID 83340: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20