System Administrator

Job Description

Job Description

REMOTE POSITION - The candidate will need to travel to GUAM periodically for a week or two. All associated expenses paid by the client.

Scope of work to include the following :

Manage system infrastructure including, databases, testing computer equipment, firewalls, malware and other software and hardware.

Provide technical support for both hardware and software issues that may arise.

Monitor systems daily and respond to any security breaches or usability concerns.

Review, test and deploy required system updates and patches

Assist in integrating new applications and technologies into the current system.

Enter, track, and update incident and changes in Change Management / Change Control system.

Provide tier-3 support for team members and other support teams.

Document and develop in-depth knowledge of company’s existing messaging IT architecture / infrastructure, and technology portfolio.

Conduct research on emerging technologies in support of infrastructure development efforts, and recommend technologies that will increase cost effectiveness and infrastructure flexibility.

Develop, test and execute benchmarks and milestones for infrastructure and systems performance levels. Monitor and report findings with results and submit recommendations for improvement.

Identify, establish, set benchmarks and milestones of performance and routine health assessments on environments in response to GPA’s business user needs.

Ensure the integrity and security of enterprise data on servers, computers and databases in accordance to GPA’s business needs and industry best-practices regarding privacy, security, and regulatory compliance.

Assists with the performances of all system and application vulnerability scanning. Assists with monitoring and managing system updates for in scope security systems.

Assists with the installation, configuration, recommends system hardware and software components.

Ensures compliance with policies, procedures and standards16. Provide assistance with other duties as related to the above.

Assists with the Business Continuity, Disaster Recovery and Incident Response planning and testing

Provide assistance with other duties as related to the above

Job brief

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Responsibilities

Install and configure software and hardware

Manage network servers and technology tools

Set up accounts and workstations

Monitor performance and maintain systems according to requirements

Troubleshoot issues and outages

Ensure security through access controls, backups and firewalls

Upgrade systems with new releases and models

Develop expertise to train staff on new technologies

Build an internal wiki with technical documentation, manuals and IT policies

Requirements and skills

Proven experience as a System Administrator, Network Administrator or similar role

Experience with databases, networks (LAN, WAN) and patch management

Knowledge of system security (e.g. intrusion detection systems) and data backup / recovery

Ability to create scripts in Python, Perl or other language

Familiarity with various operating systems and platforms

Resourcefulness and problem-solving aptitude

Excellent communication skills

Company Description

Skill Demand Energy is a nationally certified minority-owned company with our Corporate Headquarters in Indianapolis, Indiana, and multiple offices across the U.S.

Skill Demand Energy partners with utilities, local and state governments, and other entities to provide solutions to reduce America's energy usage within the residential, commercial, and industrial and government sectors. We are a dynamic multiculturally owned firm fully committed to cocreate with our teams truly inclusive and equitable working environments that results in thriving diversity and professional success.

We are committed to hiring individuals that are representative of the communities our programs are designed to serve. Our work elevates co-creation through cultivating trust and acting with transparency. We recognize that representation matters.

Company Description

Skill Demand Energy is a nationally certified minority-owned company with our Corporate Headquarters in Indianapolis, Indiana, and multiple offices across the U.S. Skill Demand Energy partners with utilities, local and state governments, and other entities to provide solutions to reduce America's energy usage within the residential, commercial, and industrial and government sectors. We are a dynamic multiculturally owned firm fully committed to cocreate with our teams truly inclusive and equitable working environments that results in thriving diversity and professional success. We are committed to hiring individuals that are representative of the communities our programs are designed to serve. Our work elevates co-creation through cultivating trust and acting with transparency. We recognize that representation matters.