What are the responsibilities and job description for the Host/Hostess position at Skillet Diner @ Post Alley?
Join the team of an iconic Seattle brand at one of our four locations. Since 2007, we have been serving up the best in comfort food. We started serving from an Airstream and have grown to include four brick and mortar restaurants. We strive to provide a positive, lucrative, professional, and fun work environment for our teams. We believe in caring personally and challenging directly from the top down. We encourage transparency throughout the company and offer an environment in which you can truly grow professionally and personally. Our goal is to help you reach your professional and personal goals, whether they involve the restaurant industry or not. For industry professionals who plan to have a career in the hospitality industry, Skillet is a great place to further your career. We are growth-focused and committed to promoting from within for hourly and salary positions. It is our goal to offer a restaurant environment that is new and refreshing, leaving workplace toxicity behind. Work/life balance is important for every member of the Skillet team; we work with you to find the best work/life balance for you.
We are seeking a positive and professional Host staff to join our Skillet Post Alley location. The right candidates will be able to multi-task, have excellent spatial awareness, and the ability to excel on a team. We are a high volume, fast paced, brunch focused diner. Sections are up to 10 ten tables, sometimes more with outdoor seating. Restaurant experience preferred, but not required. Weekends (Saturday and Sunday) and PM availability is required.
Job Duties Include:
- Greeting guests as they arrive and thanking them as they leave.
- Managing reservations and seating arrangements.
- Maintaining a waitlist during busy times.
- Providing accurate wait times and managing guest expectations.
- Communicating effectively with guests and coordinating with servers and kitchen staff.
- Keeping the host stand and waiting area clean and organized.
- Assisting with answering phone calls and taking reservations.
- Providing information about the restaurant, menu, and specials to guests.
- Handling guest inquiries and resolving any issues or complaints.
- Collaborating with other front of house staff to ensure smooth operations.
- Maintain a clean and organized environment
- Follow all safety and sanitation policies when handling food and beverages
- Side-work to maintain cleanliness of diner and ease of service
- Bussing Tables
- Running Food
Skills:
- Previous experience working in a restaurant or bar setting
- Strong sales skills to promote menu items and specials
- Previous experience with OpenTable and Toast preferred but not required
- Familiarity with food handling procedures and health regulations
- Excellent customer service skills to provide a positive experience for guests
- Ability to work in a fast-paced environment while maintaining attention to detail
Physical Requirements:
- Capable of standing and walking most of your shifts for up to eight hours
- Capable of lifting up to 40lbs regularly such as boxes of champagne and plates
- Regularly be able to crouch, bend, kneel.
- Able to read and comprehend English both written and verbally
- Able to operate smaller screen, hand held computers to enter orders at the tableside
Compensation is $22.00 to $30.00 per hour including tips.
We offer great benefits:
- Medical, vision, and dental insurance available for employees averaging 30 hours or more per week
- Monthly Orca pass fully funded by Skillet after 30 days of continuous employment
- Discounts on ShoesforCrews.com
- Uniform Shirts and Aprons provided after 30 days of continuous employment
- Shift Meals
If you would like to be part of a positive and professional team in a lucrative environment, we would love to hear from you.
Job Type: Part-time
Pay: $22.00 - $30.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $22 - $30