What are the responsibilities and job description for the Accounts Payable Specialist position at Skills Alliance?
Our client believes exceptional people produce exceptional products and services. We are committed to building the best team we can in service of the Institute's mission of "Accelerating the Understanding and Treatment of Disease." Our team of highly accomplished technical experts work with 1000’s of researchers to create, scale, and run a wide range of technology solutions. We believe that a diverse and inclusive community is essential to achieving our mission. We are always looking for committed, mission-driven individuals to bring new viewpoints, experiences, and creativity to the team. We are seeking driven candidates who are motivated to learn new technologies and are willing to take on challenges with enthusiasm!
Work within a team of AP Specialists responsible for all vendor invoice processing, including:
Automated invoice intake channel (business to business (B2B) integration): quality control/review of multi-system workflow, involving SAP Business Network (Ariba) Network and SAP ERP
Partially automated invoice intake channel (optical character recognition (OCR)/artificial intelligence (AI) tool): data/mapping/validation for email intake and subsequent multi-system workflow, involving SAP Open
Text and SAP ERP
- Data entry and manual processing as required
- Ensure necessary workflow approvals, for purchase order (PO) and non-PO related invoices, based on institutional financial controls protocols
- Work closely with other S2P teams, including Contracts Management, Procurement, Receiving and Business Partners, to troubleshoot, escalate and resolve exceptions when invoices are out of tolerance or otherwise misaligned with predecessor documents
- Maintain an understanding of technology platforms (SAP ERP, Business Network, OpenText/Vendor Invoice Management (VIM), Fiori, Jaggaer) to support S2P automation
- Ensure process integrity, and work individually and as part of the team to meet or exceed pertinent SLAs related to case management and invoice processing
- Process vendor invoice rejections with detailed explanations and directions for resubmission when invoices are received with missing information
- Respond to inbound AP inquiries, from internal and external stakeholders, chosen case management system (ServiceNow), on a timely basis, within the requisite SLA and generally demonstrate a focus on customer service
- Provide year-end audit support including, but not limited to, requests for support of payments and vendor records
Systems & Reporting
- AP processor for institute’s B2B system supporting commerce automation (SAP Business Network) and digital repository/OCR system (SAP Open Text)
- Daily resolution of open inquiries and other cases via ServiceNow case management system
- Vendor Relationships
- Review vendor account statements to be certain that payments are accurately applied based on payment advice and to otherwise ensure that vendor accounts remain current
- Serve as an intermediary between vendor account receivable contacts and relevant institutional stakeholders to address questions and expediently revolve related matters
QUALIFICATIONS
Education
- Bachelors Degree preferred, degree in business or accounting areas further preferred
Experience
- Minimum 2 years related experience in a professional Accounts Payable operation
- Experience with PO-based invoicing
- Knowledge of research administration preferred, experience in non-profit research further preferred
- Familiarity pertinent technologies a plus: SAP ERP, Business Network and Open Text, Jaggaer, ServiceNow
- Excellent organizational and interpersonal skills, ability to manage deadlines
- Works well in a fast-paced environment and with all levels of institute staff
- Extremely customer focused
