What are the responsibilities and job description for the Medical Back Office Assistant/Surgery Coordinator position at SKIN AND CANCER INSTITUTE?
Performs a variety of patient care activities to assist physicians and nursing personnel
Delivers quality customer service and maintains established quality control standards
Shows patients to exam rooms according to company standards
Records patient care documentation in the medical record accurately and in a timely manner
Coordinates patient care as directed by physicians, company standards and policies
Processes appropriate documents in an organized and accurate fashion
Respects patient confidentiality always
Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments
Skills / Qualifications
1 year experience in a Dermatology office with Back Office experience preferred but not required
3 year experience in any other specialty as a Medical Assistant
Knowledge of medical terminology
Ability to react calmly and effectively in emergency situations
Effective communication and customer service skills
Follow Dispensary Technician Policy
Follow All Policies
• Scheduling appointments in person or by telephone.
• Keep patient appointments on schedule by notifying provider of patient's arrival; reminding provider of service delays.
• Ensures availability of treatment information by filing and retrieving patient records.
• Performs a variety of patient care activities to assist physicians and nursing personnel.
• Delivers quality customer service and maintains established quality control standards.
• Shows patients to exam rooms according to company standards.
• Records patient care documentation in the medical record accurately and in a timely manner.
• Coordinates patient care as directed by physicians, company standards and policies.
• Processes appropriate documents in an organized and accurate fashion.
• Respects patient confidentiality at all times.
• Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments. Requirements:
• Must have experience with verifying insurances, pre-certifications and authorizations.
• Excellent communication skills and excellent work ethic.
• Must be well organized with a high level of attention to detail.
• Must be reliable with a friendly phone and in person demeanor.
• Must have experience scheduling patients
• Must be computer literate and have proven customer service skills.
• Handles sensitive patient information with confidentiality to ensure patient privacy per HIPPA Law.
• EMR Experience and in a surgical environment is a plus.
• Must be willing to travel for training.
• Must be self-motivated and be able to take initiative to complete solo projects. Skills / Qualifications:
• Knowledge of medical terminology
• Ability to react calmly and effectively in emergency situations
• Effective communication and customer service skills
Salary : $19 - $22
